Deija Watson
Morristown,TN
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Knowledgeable in procedures and standards, as well as HIPPA guidelines. Organized and motivated, along with utilizing time management skills. Seeking the opportunity to grow within a company and enhance my abilities in a new area of healthcare and patient services!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator (HUC2)
Morrristown Hamblen Healthcare System
Morristown, TN
03.2020 - Current
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Performed clerical tasks such as typing letters, memos, and reports as requested by management.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Organized patient records, charts, and other documents in an orderly manner.
- Provided administrative support to nursing staff as needed.
- Updated patient information in electronic systems according to established policies and procedures.
- Received requests for medical records from outside agencies or individuals.
- Scheduled medical appointments and coordinated transportation to medical facilities for patients.
- Completed insurance forms and other patient documentation, ensuring accuracy and compliance with policies.
Nurse Aide
Signature HealthCARE
Greeneville, TN
02.2018 - 03.2020
- Monitored patient's condition and reported any changes to the registered nurse or physician.
- Answered call lights promptly and responded to patient requests courteously and efficiently.
- Maintained patient confidentiality according to HIPAA guidelines at all times.
- Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
- Provided emotional support to patients and families during difficult times.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education
High School Diploma -
Ashworth College
Norcross, GAAssociate of Science - Nursing
Walters State Community College
Morristown, TNSkills
- Paperwork Processing
- Progress Monitoring
- Medical terminology proficiency
- Records Management
- Critical thinking abilities
- Professionalism and Ethics
- HIPAA Compliance Understanding
- Active Listening
- Basic Life Support for Health Care Providers (BLS)
- First Aid CPR AED (First Aid CPR AED)
Certification
- Nurse Aide
- CPR
- BLS
Timeline
Health Unit Coordinator (HUC2)
Morrristown Hamblen Healthcare System
03.2020 - Current
Nurse Aide
Signature HealthCARE
02.2018 - 03.2020
High School Diploma -
Ashworth College
Associate of Science - Nursing
Walters State Community College
- Nurse Aide
- CPR
- BLS
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