Deinara Williams
Chambersburg,PA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Has strong communication and task prioritization skills. Skilled in building customer relationships and understanding customer needs. Great interpersonal skills for providing superior customer service. Results-oriented sales experience. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
Catch Up Logistics
10.2023 - 01.2024
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for clients.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
- Input data and processed system change to generate accurate reports.
Social Media Marketer
RefineSocial Management
12.2022 - 10.2023
- Increased brand visibility by creating and implementing targeted social media campaigns.
- Boosted engagement rates by curating relevant content for diverse audiences across multiple platforms.
- Developed a robust social media strategy, resulting in significant growth of followers and online presence.
- Generated leads through the creation of compelling and shareable content for various digital channels.
- Collaborated with cross-functional teams to develop integrated marketing campaigns that drove traffic and conversions.
- Managed paid advertising campaigns, ensuring optimal return on investment through continuous monitoring and adjustment of ad spend.
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Digital Content Creator
Twitch
08.2020 - 02.2022
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Increased website traffic through search engine optimization strategies and targeted keyword usage.
- Developed visually appealing graphics for social media, resulting in higher engagement rates.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
- Analyzed performance metrics of digital content, identifying areas for improvement and adjusting strategies accordingly.
- Created compelling email marketing campaigns to boost open rates, click-throughs, and customer retention.
- Conducted audience research to inform targeted content development, catering to specific consumer interests and needs.
Business Representative
AT&T
11.2014 - 01.2020
- Boosted client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Increased sales revenue through strategic marketing initiatives and relationship-building with key clients.
- Negotiated contracts for better profit margins, resulting in increased company profitability.
- Developed new business opportunities through regular prospecting and targeted outreach efforts.
- Conducted in-depth market research to identify potential areas of growth and expansion.
- Assisted in the implementation of innovative business strategies, improving overall efficiency and effectiveness.
- Presented company offerings at industry events, generating interest from prospective clients and partners.
- Oversaw project timelines by coordinating resources, monitoring progress, and making necessary adjustments as needed to meet deadlines successfully.
Education
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA2013
Skills
- Database Entry
- Billing and Invoicing
- Spreadsheet Development
- Appointment Scheduling
- Sales expertise
- Problem-solving abilities
- Business development
- Analytics and Reporting
Timeline
Administrative Clerk
Catch Up Logistics
10.2023 - 01.2024
Social Media Marketer
RefineSocial Management
12.2022 - 10.2023
Digital Content Creator
Twitch
08.2020 - 02.2022
Business Representative
AT&T
11.2014 - 01.2020
High School Diploma -
Chambersburg Area Senior High School