Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deion Tiai

Anchorage

Summary

Dynamic Outreach Specialist with RurAL CAP, skilled in community engagement and data analysis. Successfully built partnerships and increased referrals through targeted outreach strategies. Proficient in Salesforce and crisis management, fostering trust and collaboration within diverse communities. Committed to enhancing service delivery and maintaining confidentiality while supporting client needs.

Developed strong communication and organizational skills in collaborative community-focused environment. Effectively managed outreach initiatives, demonstrating adaptability and strategic planning capabilities. Seeking to transition into new field, leveraging these transferrable skills to drive positive outcomes.

Offering solid foundation in communication and relationship-building, eager to learn and grow within outreach environment. Delivers strong organizational and planning abilities essential for effective community engagement. Ready to use and develop communication and event coordination skills in Outreach Specialist role.

Energetic and empathetic communicator with talent for building meaningful relationships. Possesses deep understanding of community outreach strategies and demonstrates proficiency in digital communication tools and event planning. Committed to fostering positive community engagement and driving impactful outreach initiatives.

Overview

3
3
years of professional experience

Work History

Outreach Specialist

RurAL CAP
02.2024 - Current
  • Networked across [Location] to build new connections and make initial contacts with prospects.
  • Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
  • Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
  • Increased referrals by calling on target groups, organizations and professionals.
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
  • Built and maintained contact and referrals database for leads across [Location] territory.
  • Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.
  • Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.

Operation Tech III

RurAL CAP
02.2023 - 02.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Provided crisis intervention when needed, utilizing de-escalation techniques and collaborating with appropriate resources for resolution.
  • Increased staff efficiency through active participation in staff meetings, trainings, and shift changeovers while sharing pertinent information about resident progress.
  • Contributed to a positive community atmosphere by facilitating group activities and fostering strong relationships among residents.
  • Upheld resident privacy by maintaining confidentiality in all interactions involving sensitive information.
  • Built trust within the residential community by consistently demonstrating empathy, patience, reliability during interactions with both residents and staff members.
  • Ensured a safe living environment for residents by adhering to safety protocols and conducting regular safety checks.

Education

High School Diploma -

Bartlett High School
Anchorage, AK
05-2013

Skills

  • Community events
  • Data analysis
  • Project outreach plans
  • Salesforce
  • HMIS
  • Yardi
  • CPI Certified Instructor
  • Crisis management
  • Employee training
  • Application processes

Languages

Samoan
Native or Bilingual

Timeline

Outreach Specialist

RurAL CAP
02.2024 - Current

Operation Tech III

RurAL CAP
02.2023 - 02.2024

High School Diploma -

Bartlett High School