Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops.
Overview
5
5
years of professional experience
Work History
Outreach Specialist
Help Me Grow Of Cuyahoga County
6393 Oak Tree Blvd., Independence, OH 44131
09.2022 - Current
Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
Increased brand awareness and boosted the public perception of the organization through proactive outreach and network development with key stakeholders.
Represented the organization at industry conferences by manning booths and giving polished presentations.
Advocated for client needs and funding for at-risk groups.
Planned outreach events for specific counties to reach out to at-risk families.
Developed and maintained relationships with community organizations and agencies.
Facilitated outreach activities to build community awareness.
Cultivated and maintained relationships with community members to facilitate outreach activities.
Monitored and evaluated the impact of social services on the community.
Collaborated with various stakeholders to promote social services.
Intake Specialist
Help Me Grow Of Cuyahoga County
6393 Oak Tree Blvd., Independence, OH 44131
06.2018 - Current
Answered phone calls and provided new clients with the required paperwork to initiate service.
Collected, verified, recorded, and processed client demographics, insurance payments, and referral information.
Assessed clients' needs and determined eligibility for intake services.
Maintained accurate, up-to-date client records for reliable reference and communications.
Built relationships with community agencies for timely service referrals.
Developed and maintained relationships with community organizations and agencies.