DEIRA GREEN
Roseville,MI
Summary
Experienced with assembly line operations, machinery maintenance, and quality control procedures. Uses attention to detail and efficiency to maintain high production standards. Knowledge of safety protocols and teamwork ensures smooth and effective production processes.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Curbside Clerk
Meijer
01.2025 - Current
- Fulfilling customer orders
- Use hand held zebra
- Stage orders according to location for items
Warehouse Associate (Seasonal)
TARGET DISTRIBUTING Center
10.2024 - Current
- Maintain a work area that is organized, neat and clean in order to safely receive and process freight
- Manage and move inventory
- Load and ship items to our guests
Fulfillment Associate
Amazon Warehouse
03.2023 - 04.2024
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Troubleshoot problems
- Ensure product meets quality requirements
Loader/unloader Package Handler (seasonal)
FedEx
10.2022 - 02.2023
- Primary job duties include ensuring successful transfer and delivery of goods to intended destinations
- Additional responsibilities include sorting packages for delivery, operating heavy machinery, such as forklifts, trucks, and hydraulic conveyor belts
Customer Service Representative (seasonal)
THAW
01.2019 - 05.2019
- Answer calls promptly
- Access customers account to check on application status
- Assist customers with any concerns with DTE, CONSUMERS ENERGY accounts
- Data entry
- (seasonal customer service rep position only for heat season)
Package Handler/Sorter (seasonal)
11.2018 - 03.2019
- Prepare packages to be shipped
- Scan Packages
- Provide shipping labels on packages
- Gift wrap packaging for holiday season
- Seasonal Position
Machine Operator
05.2018 - 02.2019
- Use hand tools trimmers
- Spray guns
- Package items
Loan Advisor
S&P Data
02.2018 - 11.2018
- Assist members with existing loans
- Assist members with new loans
- Provide customer service
Member Service Representative
Concentrix
12.2017 - 05.2018
- Inbound Call Center Agent
- High call volume answer up to 300-600 calls a day
- Assist customers calling in with questions/concerns
- Car diagnostics on vehicles
- Directions to Home Addresses, Businesses or Restaurant Locations
Machine Operator
Nova Industries
10.2016 - 05.2017
- Release parts from machine
- Place parts in machine
- Inspect parts
- Provide shipping labels & package parts according to work sheet
Quality Control Inspector
Stratosphere Quality
01.2014 - 08.2015
- Follow the quality rubric set by each customer while assisting multiple lines
- Package parts and place into boxes to be shipped
- Visually inspect parts
- Prepare shipping labels
- Lift up to 20-30 pounds
Education
High School Diploma -
MCA
Hazel Park, MI06-2013
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Machinery
- Software skills
- Computer skills
- Attention to detail
- Product packaging
- Teamwork and collaboration
- Willing to learn
Accomplishments
- Achieved recognition through effectively helping with getting orders out efficiently.
- Collaborated with team members on the development of new inventory.
Languages
English
Full Professional
Timeline
Curbside Clerk
Meijer
01.2025 - Current
Warehouse Associate (Seasonal)
TARGET DISTRIBUTING Center
10.2024 - Current
Fulfillment Associate
Amazon Warehouse
03.2023 - 04.2024
Loader/unloader Package Handler (seasonal)
FedEx
10.2022 - 02.2023
Customer Service Representative (seasonal)
THAW
01.2019 - 05.2019
Package Handler/Sorter (seasonal)
11.2018 - 03.2019
Machine Operator
05.2018 - 02.2019
Loan Advisor
S&P Data
02.2018 - 11.2018
Member Service Representative
Concentrix
12.2017 - 05.2018
Machine Operator
Nova Industries
10.2016 - 05.2017
Quality Control Inspector
Stratosphere Quality
01.2014 - 08.2015
High School Diploma -
MCA
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