DEIRDRE CAIN
JONESBORO,US
Summary
Operations and logistics professional with strength in inventory control, order processing, and warehouse record accuracy. Background includes supervising teams, training employees, managing attendance in SAP, and streamlining receiving and production processes to reduce rework, improve turnaround, and support customer satisfaction.
Overview
13
13
years of professional experience
Work History
ORDER PROCESSOR
The Job Center
Morrow, GA
07.2025 - Current
- Efficiently processed orders, ensuring timely delivery and enhancing customer satisfaction.
- Ensured accurate order entry into the system, facilitating proper billing and shipping.
- Examined orders to confirm accuracy, completeness and adherence to customer satisfaction.
- Tracked inventory levels using order management systems to support timely order processing.
- Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
- Monitored inventory to enable prompt fulfillment of customer orders.
- Contributed to revenue growth by successfully processing and shipping high volume of orders on time.
PRODUCTION SUPERVISOR
Pactiv Evergreen
Covington, GA
11.2021 - 03.2025
- Assigned responsibilities to production lead and team of 30-40 employees, ensuring timely completion of production goals and minimizing errors and downtime.
- Developed standard operating practices and procedures to enhance consistency across production lines and decrease errors.
- Implement and enforce safety procedures to ensure a safe working environment for all employees.
- Coordinated shift meetings to review productivity goals and celebrate accomplishments, fostering team alignment and motivation.
- Monitor the operations for the Thermoforming Department.
- Manage and record employees' time and attendance using SAP, supporting accurate payroll processing and compliance with company policies.
TEAM LEAD
Anthony International Dover Food Retail
Conyers, GA
11.2019 - 11.2021
- Implemented and streamlined processes to minimize rework and save the company hundreds of thousands on loss of revenue and assets.
- Trained and led cross-functional operators and employees on proper use of machines and equipment to enhance operational efficiency and workflow processes.
- Supervised material fabrication across saw, plastic, and gasket departments to ensure quality and efficiency.
- Reviewed department progression and challenges during morning GEMBAs to identify opportunities for improvement.
- Mentored junior staff to develop skills and promote a culture of continuous improvement and collaboration.
- Conducted OSHA standard safety walks to ensure safe working environment while making sure all practices are being followed.
SHIPPING & RECEIVING CLERK
Anthony International Dover Food Retail
Conyers, GA
09.2018 - 10.2019
- Streamlined receiving processes for timely unloading and storage, facilitating smoother workflow and faster shipment turnaround.
- Loaded and unloaded goods from trucks using forklifts, pallet jacks, and dollies.
- Verified incoming materials against purchase orders, identifying discrepancies to maintain accurate records for audit readiness.
- Maintained inventory accuracy levels by performing regular cycle counts and updating the warehouse management system for material transactions accordingly.
- Created shipment receipts using Oracle inventory system, enhancing accuracy and efficiency over previous AS400 system.
- Documented shipping details precisely, facilitating traceability and reducing errors in outbound logistics operations.
- Supported quality control efforts by inspecting materials.
FABRICATION II OPERATOR
Anthony International Dover Food Retail
Conyers, GA
09.2018 - 11.2018
- Operated diverse machinery (table saw, CNC, hydraulic/manual press) to support production processes across various work environments.
- Streamlined material flow between workstations, ensuring assembly lines remained stocked and reducing production delays.
- Trained new employees on accurate machinery operation, including reading tape measures and using table saws and drills, to enhance team skill levels.
- Oversaw safe handling of specialized equipment, reinforcing compliance with safety protocols and minimizing workplace incidents.
- Utilized AS400 software to record data, manage work orders, and maintain inventory of raw materials, ensuring operational efficiency.
- Obtained necessary materials to ensure operational readiness for multiple teams.
PICKER/PACKER
AmeriStaff Employment & Staffing Solutions
Roxboro, NC
04.2017 - 08.2018
- Processed Flue Cured tobacco orders, ensuring on-time delivery to meet customer demands.
- Conducted quality checks on products, verifying accuracy pre- and post-packaging to maintain product integrity.
- Maintained clean, safe work environment by following safety protocols while achieving daily preparation target of 600 bags.
HR Recruitment Associate
JC Penney Distributing Center
Forest Park, GA
04.2014 - 03.2016
- Scheduled candidate interviews with hiring managers and supervisors.
- Assisted JC Penney Distributing Center with staffing and hiring needs.
- Processed new hire paperwork and onboarding documentation.
- Maintained applicant records in recruiting and HR systems.
- Communicated interview updates to candidates and department leaders.
- Supported background checks, drug screens, and pre-employment steps.
- Processed, verified and maintained personnel-related documentation.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Education
NAIL TECHNICIAN -
Love Beauty School Inc
Lake City, GA04-2025
COSMETOLOGY -
Atlanta Technical College
Atlanta, GA12-2021
CERTIFIED NURSE ASSISTANT -
Goodwill
Knoxville, TN02-2016
MEDICAL ASSISTANT -
Atlanta Technical College
Atlanta, GA03-2007
HIGH SCHOOL DIPLOMA -
Jackson High School
Jackson, GA06-2006
Skills
- Order Processing
- Inventory Control
- Inventory Audits
- Data Entry
- SAP reporting
- Oracle systems
- Logistics Workflow Optimization
- Operational Efficiency
- Time Workflow Optimization
- Record Keeping
- Problem resolution
- Process Improvement
- Safety Management
- Team Coordination
- Fabrication
- Material Handling
- Management
- Attention to detail
- Data Analysis
- Written communication
- Problem-solving abilities
- Problem-solving abilities
Personal Information
Title: Production Supervisor
ADDITIONAL INFORMATION
AWARDS, Recognitions, Employee of the Month (September 2020), Runner Up for Employee of the Year (2020)
Timeline
ORDER PROCESSOR
The Job Center
07.2025 - Current
PRODUCTION SUPERVISOR
Pactiv Evergreen
11.2021 - 03.2025
TEAM LEAD
Anthony International Dover Food Retail
11.2019 - 11.2021
SHIPPING & RECEIVING CLERK
Anthony International Dover Food Retail
09.2018 - 10.2019
FABRICATION II OPERATOR
Anthony International Dover Food Retail
09.2018 - 11.2018
PICKER/PACKER
AmeriStaff Employment & Staffing Solutions
04.2017 - 08.2018
HR Recruitment Associate
JC Penney Distributing Center
04.2014 - 03.2016
NAIL TECHNICIAN -
Love Beauty School Inc
COSMETOLOGY -
Atlanta Technical College
CERTIFIED NURSE ASSISTANT -
Goodwill
MEDICAL ASSISTANT -
Atlanta Technical College
HIGH SCHOOL DIPLOMA -
Jackson High School