Deirdre Johnson
Vallejo,CA
Summary
Dedicated Hospitality Professional with a strong background in foodservice, creating personalized guest experiences and supporting kitchen and wait staff. Adapts swiftly to fast-paced environments while ensuring high service standards through teamwork and attention to detail. Committed to establishing rapport with patrons for memorable experiences.
Overview
9
9
years of professional experience
Work History
Server
Pennini's
Moraga, CA
03.2025 - Current
- Sole server on shift during high-volume periods, independently managing 10+ tables at a time while maintaining efficient and attentive service
- Oversaw all aspects of service, ensuring seamless order taking, drink preparation, food running, payments, and closing duties
- Prepared cocktails, wine, beer, and coffee drinks quickly and accurately while continuing full table service
- Developed strong rapport with guests, fostering loyalty and encouraging repeat visits for my service
- Adapted quickly in fast-paced, high-pressure environments, managing multiple tasks simultaneously
Crew Member
Trader Joe's Company
Lafayette, CA
07.2022 - 05.2025
- Delivered consistent, friendly customer service while balancing multiple responsibilities simultaneously
- Executed operations across store areas, including register, product, and floor, while adapting to changing priorities
- Organized and maintained assigned store sections, ensuring optimal merchandising and cleanliness
- Fostered a positive team environment to enhance productivity and accepted coaching from the management team
- Managed product orders using internal systems, maintaining accurate inventory levels and facilitating timely restocking
Hostess, Server
Liberty Food & Wine Exchange
Reno, NV
02.2022 - 06.2022
- Welcomed and seated guests while creating a positive first impression
- Addressed guest inquiries and offered detailed information on menu items to enhance dining experience.
- Managed table flow and rotation, enabling seamless service for servers and kitchen staff.
- Coordinated dining room setup and readiness, ensuring optimal conditions for service.
Barista
The Tea Lounge
Reno, NV
01.2022 - 06.2022
- Managed daily operations, including opening, setup, drink preparation, and closing duties, ensuring seamless service flow
- Prepared and served a variety of beverages, adhering to quality standards and recipes
- Ran space independently, maintaining high standards of service and organization to enhance guest experience
- Handled creative tasks while meeting fast-paced service demands, ensuring timely and efficient service delivery
- Hosted and facilitated community events, fostering an inclusive and engaged atmosphere
Preschool Teacher
The Goddard School
Reno, NV
10.2021 - 01.2022
- Taught classes of 10+ students using curriculum that fostered early childhood development and engagement
- Created interactive art and science projects that enhanced motor skills and creativity in students
- Monitored and communicated students' social and emotional development to parents, fostering strong home-school connections
- Prepared healthy snacks for students during daily break times.
Welcome Center Representative/Data Analyst/Campus Tour Guide
Welcome Center, University of Nevada, Reno
Reno, NV
02.2020 - 09.2021
- Enhanced satisfaction by delivering relevant information to incoming students
- Developed tour programming to enhance guest experiences
- Actively gave guided and informative campus tours to large groups of families and prospective students
- Addressed inquiries from students and parents regarding admission processes through responsive communication to address inquiries and concerns regarding admission to the University
- Worked collaboratively with supervisors and coworkers to create a warm, welcoming campus experience for visitors
Student Food Service Assistant
Cornerstone Academy
Las Vegas, NV
02.2017 - 05.2019
- Supervised employees during preparation and service of over two hundred meals daily, ensuring quality and efficiency
- Coordinated event logistics and planning to support successful execution of food service operations
- Developed training program for staff on cooking procedures, safety regulations, and productivity strategies
- Prepared and served a variety of coffee beverages, adhering to quality standards and recipes
- Received deliveries and organized stock in storage areas for efficient access.
Education
Psychology AA -
Diablo Valley College
Pleasant Hill, CA01-2025
Elementary Education - Human Development and Family Science
University of Nevada, Reno
Reno, NV01.2022
High school diploma -
Odyssey Charter High School
Las Vegas, NV01.2019
Skills
- High-volume table service
- Multitasking and adaptability
- Customer service and relations
- Quality improvement and detail orientation
- Speed and accuracy
- Food service etiquette
- Point of sale systems
References
- Tahlia Riffel, Manager, Tea Lounge, 716-698-3608
- Stuart Swanson, Manager, Trader Joes, 510-541-2174
- Nate Vahey, Manager/Pennini's, 925-391-5094
Timeline
Server
Pennini's
03.2025 - Current
Crew Member
Trader Joe's Company
07.2022 - 05.2025
Hostess, Server
Liberty Food & Wine Exchange
02.2022 - 06.2022
Barista
The Tea Lounge
01.2022 - 06.2022
Preschool Teacher
The Goddard School
10.2021 - 01.2022
Welcome Center Representative/Data Analyst/Campus Tour Guide
Welcome Center, University of Nevada, Reno
02.2020 - 09.2021
Student Food Service Assistant
Cornerstone Academy
02.2017 - 05.2019
Psychology AA -
Diablo Valley College
Elementary Education - Human Development and Family Science
University of Nevada, Reno
High school diploma -
Odyssey Charter High School