Peter Papias
Glendale,CA
Summary
Hospitality professional with extensive front-of-house experience in high-volume environments. Expertise in enhancing guest satisfaction through personalized recommendations and efficient service. Proven track record in supporting team operations and training new servers to uphold service standards.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Server / Lead Server
Barney's Beanery
Los Angeles, CA
2023 - Current
- Managed multiple tables, ensuring accuracy, professionalism, and high guest satisfaction.
- Anticipated guest needs and provide personalized recommendations to enhance the dining experience.
- Increased sales through menu knowledge, beverage recommendations, and suggestive selling.
- Supported team operations through strong communication with kitchen staff, bartenders, hosts, and management.
- Executed opening and closing procedures while upholding consistent service standards.
Server / Bartender
BJ's Restaurant & Brewhouse
Glendale, CA
2023 - 2024
- Delivered high-quality table and beverage service in a busy, high-volume restaurant environment.
- Managed multiple guest sections, ensuring prompt service and meticulous attention to detail.
- Provided tailored food and beverage recommendations, enhancing guest satisfaction and dining experience.
- Utilized suggestive selling techniques to increase sales and enhance the guest experience.
- Collaborated with team members to streamline operations and effectively serve guests during peak service.
Server / Bartender / Lead Server
Lotus Dim Sum
Los Angeles, CA
2020 - 2023
- Bartended and maintained quality beverage service, fostering strong guest relationships and repeat patronage.
- Delivered attentive and knowledgeable service in fast-paced Los Angeles dining environment, enhancing guest satisfaction.
- Facilitated menu selections and recommendations, contributing to memorable dining experiences and repeat visits.
- Trained new servers on service standards, restaurant procedures, and guest expectations.
- Assisted with opening and closing duties while supporting daily restaurant operations.
Property Manager
Costa Rica Realty
, Costa Rica
2015 - 2020
- Managed client relationships to ensure smooth property transactions and enhance customer satisfaction.
- Communicated with diverse clients, ensuring timely follow-up and effective problem resolution.
- Coordinated appointments and maintained records to support efficient daily business operations.
- Developed strong organizational, sales, and relationship-building skills in a professional environment.
Server
Chili's Grill & Bar
Asheville, NC
2013 - 2015
- Provided consistent guest service in fast-paced restaurant environment, ensuring guest satisfaction.
- Built positive guest relationships through communication and attention to detail.
- Facilitated team operations to maintain smooth and organized dining room, enhancing overall dining experience.
Server
Cheddar's Scratch Kitchen
Asheville, NC
2013 - 2015
- Delivered friendly, efficient service in high-volume casual dining environment, enhancing guest experience.
- Coordinated service for multiple tables, ensuring accuracy and high guest satisfaction.
- Boosted sales by leveraging menu knowledge and making tailored recommendations to guests.
Server
Logan's Roadhouse
Nashville, TN
2010 - 2013
- Oversaw multiple tables to ensure timely and professional service for all guests.
- Acquired in-depth menu knowledge to deliver accurate recommendations and uphold service standards.
- Established solid skills in hospitality, table service, and guest relations to enhance guest experience.
Skills
- High-Volume Table Service
- Bartending & Beverage Service
- Food & Beverage Knowledge
- Menu upselling
- Lead server duties
- Server training
- POS Systems & Payment Processing
- Opening & Closing Procedures
- Guest Experience & Hospitality
- Team leadership
- Guest relations
- Bilingual: English and Spanish
Certification
- California Responsible Beverage Service (RBS) Certification, Current
- California Food Handler Card, Current
Timeline
Server / Lead Server
Barney's Beanery
2023 - Current
Server / Bartender
BJ's Restaurant & Brewhouse
2023 - 2024
Server / Bartender / Lead Server
Lotus Dim Sum
2020 - 2023
Property Manager
Costa Rica Realty
2015 - 2020
Server
Chili's Grill & Bar
2013 - 2015
Server
Cheddar's Scratch Kitchen
2013 - 2015
Server
Logan's Roadhouse
2010 - 2013