Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deirdre Kolegue

Customer Service
Pendergrass,GA

Summary

Detail-oriented professional with expertise in client relations and data accuracy. Proven track record in training teams to achieve operational excellence and maintain high product quality. Committed to enhancing customer satisfaction and driving organizational efficiency.

Overview

21
21
years of professional experience

Work History

Owner/Operator

Kolegue Refreshment Services
Pendergrass
07.2015 - Current
  • Optimized daily operations of refreshment services to align with client preferences.
  • Ensured product quality and availability through strategic inventory management.
  • Trained staff in customer service excellence and operational efficiency.
  • Coordinated logistics for timely delivery of refreshments to clients.
  • Implemented sanitation protocols to uphold health and safety standards.
  • Cultivated relationships with suppliers for dependable sourcing of products.
  • Monitored equipment performance, scheduling maintenance as needed.
  • Resolved customer inquiries swiftly to enhance overall satisfaction.

Fulfillment Associate

Amazon Distribution Center
Pendergrass
07.2022 - 07.2024
  • Accurately packaged customer orders to ensure timely shipment.
  • Maintained clean, organized work areas to uphold safety compliance.
  • Collaborated with team members to enhance workflow efficiency.
  • Operated forklifts and pallet jacks for effective inventory movement.

Office Manager

Play 2 Grow
Atlanta
03.2010 - 12.2012
  • Oversaw daily operations of children's developmental play organization, ensuring smooth functionality.
  • Coordinated staff and client schedules to maximize operational efficiency.
  • Maintained office supplies and equipment for uninterrupted organizational activities.
  • Organized events and activities to promote child development programs.

Enumerator

United States Census Center
Gainesville
01.2010 - 03.2010
  • Conducted surveys to gather demographic and housing data from residents.
  • Verified data accuracy by cross-referencing responses against established guidelines.
  • Trained new enumerators on effective data collection techniques and procedures.
  • Utilized handheld devices for efficient input of survey data during field visits.

Administrative Assistant

Randstad Staffing
Commerce
02.2005 - 02.2008
  • Coordinated scheduling and calendar management for executive team meetings.
  • Prepared and organized confidential documents for client presentations.
  • Facilitated interdepartmental communication to improve workflow efficiency.
  • Developed and maintained efficient filing systems for streamlined document retrieval.

Education

South West Senior High
Miami, FL
01-1981

Skills

  • Logistics coordination and inventory control
  • Client relations and customer support
  • Team training and collaboration
  • Data accuracy and quality assurance
  • Problem solving and time management
  • Event organization and process improvement
  • Communication effectiveness
  • Operational management skills
  • Work ethic
  • Customer service specialist

References

References available upon request.

Timeline

Fulfillment Associate

Amazon Distribution Center
07.2022 - 07.2024

Owner/Operator

Kolegue Refreshment Services
07.2015 - Current

Office Manager

Play 2 Grow
03.2010 - 12.2012

Enumerator

United States Census Center
01.2010 - 03.2010

Administrative Assistant

Randstad Staffing
02.2005 - 02.2008

South West Senior High