Detail-oriented professional with expertise in client relations and data accuracy. Proven track record in training teams to achieve operational excellence and maintain high product quality. Committed to enhancing customer satisfaction and driving organizational efficiency.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Kolegue Refreshment Services
Pendergrass
07.2015 - Current
Optimized daily operations of refreshment services to align with client preferences.
Ensured product quality and availability through strategic inventory management.
Trained staff in customer service excellence and operational efficiency.
Coordinated logistics for timely delivery of refreshments to clients.
Implemented sanitation protocols to uphold health and safety standards.
Cultivated relationships with suppliers for dependable sourcing of products.
Monitored equipment performance, scheduling maintenance as needed.
Resolved customer inquiries swiftly to enhance overall satisfaction.
Fulfillment Associate
Amazon Distribution Center
Pendergrass
07.2022 - 07.2024
Accurately packaged customer orders to ensure timely shipment.
Maintained clean, organized work areas to uphold safety compliance.
Collaborated with team members to enhance workflow efficiency.
Operated forklifts and pallet jacks for effective inventory movement.
Office Manager
Play 2 Grow
Atlanta
03.2010 - 12.2012
Oversaw daily operations of children's developmental play organization, ensuring smooth functionality.
Coordinated staff and client schedules to maximize operational efficiency.
Maintained office supplies and equipment for uninterrupted organizational activities.
Organized events and activities to promote child development programs.
Enumerator
United States Census Center
Gainesville
01.2010 - 03.2010
Conducted surveys to gather demographic and housing data from residents.
Verified data accuracy by cross-referencing responses against established guidelines.
Trained new enumerators on effective data collection techniques and procedures.
Utilized handheld devices for efficient input of survey data during field visits.
Administrative Assistant
Randstad Staffing
Commerce
02.2005 - 02.2008
Coordinated scheduling and calendar management for executive team meetings.
Prepared and organized confidential documents for client presentations.
Facilitated interdepartmental communication to improve workflow efficiency.
Developed and maintained efficient filing systems for streamlined document retrieval.