DEIRDRE R. BARNES
SC
Summary
Experienced bartender with a strong background in mixology and bar management. Demonstrated expertise in improving customer satisfaction and optimizing bar operations. Committed to providing friendly and positive experiences, resulting in a loyal customer base.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Bartender
Country Club of Lexington
02.2020 - 09.2024
- Top Bartender in sales & customer service
- Team Leader
- Trained staff on proper bartending techniques
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Closed out cash register and prepared cashier report at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Server
L J's Par n Grill
10.2019 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Wings N Ale@Dam
12.2019 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
EM Tech-Environmental Technician (NIGHTS)
NEPHRON PHARMACEUTICALS CORP
04.2019 - 10.2019
- Duties include viable and nonviable monitoring on the production lines, trend data and provide reports, troubleshoot various projects and assist Microbiology Management in other tasks
Reimbursement Coding Specialist II-Outpatient Medical Coder (REMOTE)
LEXINGTON MEDICAL CENTER
08.2000 - 01.2019
- Duties include assigning ICD-9 & ICD10 & CPT codes for reimbursement for outpatient surgeries, Clinical Decision Unit Records, Medical Day Care Records, Ancillary testing, and OB checks as well as Anesthesia codes for Certified Registered Nurse Anesthetists
- Also assigning ICD-10 codes, correct leveling and charge codes for Urgent Care facilities
- Reviewing Medical Necessity accounts for Medicare using NCCI Edit Guidelines
Unit Secretary-Health Unit Coordinator-Women's Surgery Unit
LEXINGTON MEDICAL CENTER
09.1995 - 01.2000
- Duties included admitting new patients in Meditech computer system, assembling their charts, transcribing doctors' orders, entering all other patient data according to the patient diagnosis, and ordering lab tests and supplies for the unit
- Acted as unit liaison with other health care professionals
Home Health Care Certified Nursing Assistant
CARESOUTH
04.1996 - 07.1996
- Provided in-home health-care visits to access patient vital signs, assist with personal hygiene, baths and evaluate all other needs
Nurse Assistant
BLAIRHAUS INC.
08.1994 - 01.1995
- Assisted all residents with activities of daily living (ADL's), personal hygiene, baths, meals, medications and any other assistance needed
Education
Certificate in Medical Record Coding - Health Information Technology
Midlands Technical College
West Columbia, SC01.2000
CNA Certification - Health Information Technology
Midlands Technical College
West Columbia, SC01.1995
Undergraduate studies -
Anderson University
Anderson, SC01.1994
Skills
- Customer Service
- Highly reliable
- Liquor, beer, and wine knowledge
- Professional Appearance
- Aloha POS
- Cocktail list development
- Point of sale systems
- Fast Learner
- Teamwork and Professionalism
- Honest and Dependable
- Responsible Serving
- Patience and Tolerance
- Outgoing Personality
- Multitasking abilites
- Meditech
- Vision
- Epic
- 3M Encoding
- MSM Med Surgical
- Microsoft Office
Certification
CPC CERTIFIED, AAPC
References
Available upon request
Accomplishments
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
- Implemented procedures that reduced wasted stock by 95%.
Timeline
Bartender
Country Club of Lexington
02.2020 - 09.2024
Server
Wings N Ale@Dam
12.2019 - 01.2020
Server
L J's Par n Grill
10.2019 - 12.2020
EM Tech-Environmental Technician (NIGHTS)
NEPHRON PHARMACEUTICALS CORP
04.2019 - 10.2019
Reimbursement Coding Specialist II-Outpatient Medical Coder (REMOTE)
LEXINGTON MEDICAL CENTER
08.2000 - 01.2019
Home Health Care Certified Nursing Assistant
CARESOUTH
04.1996 - 07.1996
Unit Secretary-Health Unit Coordinator-Women's Surgery Unit
LEXINGTON MEDICAL CENTER
09.1995 - 01.2000
Nurse Assistant
BLAIRHAUS INC.
08.1994 - 01.1995
Certificate in Medical Record Coding - Health Information Technology
Midlands Technical College
CNA Certification - Health Information Technology
Midlands Technical College
Undergraduate studies -
Anderson University
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