Deisy Fuentes
New York,NY
Summary
Quality-driven Site Director focused on enabling site growth by applying remarkable leadership and decision-making skills to diverse operational issues. Proactive and hands-on leader adept at facilitating communication and planning improvements. Prepared to utilize experience and skills to take on new professional challenges. Dedicated and successful at managing site operations. Practiced supervisor with excellent group cohesion skills. Offering 3 years' of experience and demonstrated track record of success.
Overview
2
2
years of professional experience
Work History
Site Director
TrailBlazers Camp
New York, NY
09.2022 - 08.2023
- Conducted regular meetings with staff to review performance metrics and identify areas for improvement.
- Provided guidance, direction, and support to ensure completion of projects on time and within budget.
- Monitored daily activities of site personnel to ensure quality assurance standards were met.
- Managed relationships with vendors, contractors, and other external stakeholders.
- Created detailed reports for senior management outlining progress on key initiatives.
- Collaborated with team members to develop innovative solutions for operational challenges.
- Assisted in recruiting, training, evaluating, and disciplining employees as needed.
- Resolved conflicts between personnel in a timely manner while maintaining professional demeanor.
- Analyzed data from customer surveys to identify opportunities for improved service delivery.
- Reviewed employee performance evaluations regularly to ensure equitable treatment among staff members.
- Completed detailed assessments of effective and ineffective aspects of assigned site in order to develop successful improvement strategies.
- Established and maintained close working relationships with staff, clients and vendors.
- Resolved work issues and team conflicts to promote progress on complex projects.
- Communicated daily progress and incident reports to higher ups .
- Prioritized and assigned tasks to successfully direct workforce in constantly changing environment.
Team Supervisor
TrailBlazers Camp
New York, NY
06.2022 - 08.2022
- Developed and implemented policies to improve team performance.
- Monitored team members' progress, provided feedback and guidance as needed.
- Organized daily work schedules and delegated tasks to ensure timely completion of projects.
- Resolved conflicts between team members in a professional manner.
- Evaluated individual team member's performance and provided constructive criticism when necessary.
- Conducted weekly meetings to discuss progress on assigned tasks and identify areas for improvement.
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Communicated effectively with other departments to ensure that all projects are completed on time.
Group Leader
TrailBlazers Camp
New York, NY
06.2021 - 08.2021
- Developed and implemented group activities to promote team building and collaboration.
- Managed resources and delegated tasks to ensure timely completion of projects.
- Monitored progress on projects, providing feedback and support as needed.
- Maintained a high level of communication between group members and other departments.
- Facilitated creative problem solving sessions to generate innovative solutions to challenges.
- Created detailed plans outlining project procedures and timelines for successful completion.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
- Used daily system logs to document production information, discussing issues with management.
Education
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06-2020
Skills
- Performance Improvements
- Policy improvements
- Operations Management
- Program Management
- Performance updates
- Facility Management
- Staff Development
- Personnel Oversight
- Scheduling expertise
- Strategic Planning
- Team Supervision
- Staff Management
- Quality Assurance
- Field Inspection
- Site Safety
Affiliations
- Volunteer work for an elementary school near me.
- Participated in my high school's soccer team.
Languages
Spanish
Native/ Bilingual
My Interests
- I love being outside, sitting in grass, taking pictures of nature, looking up at the sky.
- I love to collect items that make me happy (crocs, stickers, mugs..)
- Journaling is one of the activities I enjoy doing when I'm not occupied, it helps me relive happy moments.
- I enjoy spending time with family, specifically my nephew. We take walks at the park and play at the playground.
References
References available upon request.
Timeline
Site Director
TrailBlazers Camp
09.2022 - 08.2023
Team Supervisor
TrailBlazers Camp
06.2022 - 08.2022
Group Leader
TrailBlazers Camp
06.2021 - 08.2021
High School Diploma -
Abraham Lincoln High School
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