Qualified Esthetician with advanced certification from NIMA Institute and Spa. To seek and maintain a full-time position utilizing experience in sterilization, observation, diligence, and communication.
Overview
11
11
years of professional experience
Work History
Lead assistant
PDS Services
10.2019 - Current
Service Dental Office with 2 Treatment and 4 Exam Rooms including: Setting up and stocking Treatment Rooms; Obtaining parent Treatment Consents and explaining treatments for children from 6-months to 18-year-old
Bi-Lingual Assistant for doctors with pulpotomy, stainless steel crown, composite filling, sealant, extraction, band, and loop spacer, as well as impression procedures; Helping with instrument sterilizations, exam schedules and traditional and digital x-rays; Preparing paper charts; Operating Epic system used to enter procedures and camera utilization.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts
Pediatric Dental Assistant
ABSOLUTE DENTAL
02.2019 - Current
Provides professional duties at Full-Service Dental Office with 2 Treatment and 4 Exam Rooms including:
Setting up and stocking Treatment Rooms; Obtaining parent Treatment Consents and explaining treatments for children from 6-months to 18-year old, Filling and starting Nitric Oxide Machines; Assisting doctors with pulpotomy, stainless steel crown, composite filling, sealant, extraction, band and loop spacer, as well as impression procedures; Helping with instrument sterilizations, exam schedules and traditional and digital x-rays;
Preparing paper charts; Operating Dentrix to enter procedures and camera utilization; Training 6-7 students.
Customer Service Representative
SITEL
10.2018 - 02.2019
Ensured exemplary Bi-lingual customer service at Call Center for firm contracted by various major corporations including Processing up to one hundred incoming calls for Costco Contract; Troubleshooting and resolving customer order and technical, as well as Buying Team pallet and product availability issues; Utilizing
Insurance Broker
ALLIANCE & RDY, RODNEY D. YOUNG INSURANCE COMPANIES
01.2015 - 10.2018
Servicing 2-20 established Casualty Insurance clients; Traveling to communityorganizations to introduce, market and sell company services; Assessing client needs; Negotiating
contract terms and prices; Preparing quotes; Utilizing English-Spanish Interpreter/Translator skills asneeded; Operating computers with Quantization and Custom Quoting Systems; Preparing accurate Quarterly Sales, Activity and Revenue Reports; Collecting payments and processing bank deposits
Accomplishments: Received numerous "Excellent Job Performance" Bonuses
Built relationships with clients using active listening and issue resolution to provide excellent service.
Lead Dental Assistant & Trainer
CAVITY BUSTERS
11.2012 - 04.2015
Direct responsibility for Dental Assistant Operations in support of 1 Dentist specializing in pediatrics facility with four chairs and servicing an average of 80 patients daily, CAVITY BUSTERS) including: Answering phones and scheduling appointments
Utilizing Dentrix System to setup patient charts and enter/access treatment information
Bi-lingual assistant to dentist with procedures and utilizing material mixing, retraction, suction, drying and cotton roll techniques
Sterilizing instruments and equipment, ensuring strict adherence to manufacturer and dental service standards
Stocking and maintaining rooms; Requisitioning inventory; Training and certifying, as well as updating.
Education
NIMA -
Graduate -
Dental Assistant certification
License in Property and casualty -
Las Vegas Insurance Academy
Pima Medical Institute
Las Vegas, NV
Advanced Esthetician NIMA
Certified Dental Assistant CPR
Certification X-Ray Certification Nitrous
Oxide Certification DEA Certification -
Arbor View High School
Skills
Certified Esthetician completing
Nine hundred hours and receiving advanced certification
Team Player with proficient Organizational and administrative responsibilities
Maintaining Quality Assurance & Safety Controls
Bilingual with proven interpersonal communication with patients/family and collaborating with public relations
Qualified professional with over 5 years as Dental Assistant complying with full operating room procedures and Instrument Sterilization
Languages
Spanish
Native or Bilingual
Timeline
Lead assistant
PDS Services
10.2019 - Current
Pediatric Dental Assistant
ABSOLUTE DENTAL
02.2019 - Current
Customer Service Representative
SITEL
10.2018 - 02.2019
Insurance Broker
ALLIANCE & RDY, RODNEY D. YOUNG INSURANCE COMPANIES
01.2015 - 10.2018
Lead Dental Assistant & Trainer
CAVITY BUSTERS
11.2012 - 04.2015
NIMA -
Graduate -
Dental Assistant certification
License in Property and casualty -
Las Vegas Insurance Academy
Pima Medical Institute
Advanced Esthetician NIMA
Certified Dental Assistant CPR
Certification X-Ray Certification Nitrous
Oxide Certification DEA Certification -
Director, Emerging Technologies and Life Sciences; Business Technology Advocate at PDS Health (fka Pacific Dental Services)Director, Emerging Technologies and Life Sciences; Business Technology Advocate at PDS Health (fka Pacific Dental Services)