Receptionist
Papa Johns
Norcross, GA
- Greeted customers warmly, providing excellent first impressions and enhancing customer experience.
- Managed phone inquiries efficiently, directing calls to appropriate staff members for prompt assistance.
- Processed customer orders accurately, ensuring timely service and satisfaction during peak hours.
- Maintained cleanliness and organization of front desk area, contributing to a welcoming atmosphere.
- Assisted with inventory management, helping track supplies and ensuring availability for operations.
- Collaborated with team members to streamline check-in processes, improving overall efficiency at reception.
- Handled cash transactions responsibly, balancing cash drawer accurately at end of shifts.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.