Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Deisyray Marvin

Bellevue,WA

Summary

Skilled business development leader with over 15 years of experience in leading operations and driving revenue growth. Expertise in client acquisition and contract negotiation, coupled with exceptional interpersonal communication, relationship-building, and team leadership abilities. Proven track record of exceeding sales and revenue objectives through a results-driven and proactive approach. Diligent project manager with a background in successfully managing complex projects across diverse industries. Recognized for effectively leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements. Experienced in planning and executing comprehensive project plans, utilizing strong leadership and organizational skills to guide teams and ensure the achievement of project milestones. Consistently implements efficient processes to drive project success.

Overview

9
9
years of professional experience

Work History

Project Manager

Trestle Community Managment
03.2024 - Current
  • Managed all insurance losses from start to finish, including working with the master policy adjuster and ho6 adjuster.
  • Working to make sure all project coordination was done with communication along side the billing process were complete.
  • Oversaw financial transactions from initial negotiation to final billing.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.

National Coordinator

Associa
10.2022 - 01.2024
    • Oversaw daily operations, ensuring smooth functioning across all departments within the organization.
    • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
    • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
    • Observed packing operations to verify conformance to specifications.
    • Implemented innovative marketing strategies for better brand recognition and increased community engagement.
    • Coached employees through day-to-day work and complex problems.
    • Gathered and organized materials to support operations.
    • Established strong relationships with external partners, fostering a network of support for future collaborations.
    • Ensured compliance with relevant regulations by maintaining accurate records and adhering to established guidelines throughout the organization''s operations.

Business Development Manager

First On Site
06.2020 - 08.2022
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Taught consultative selling techniques to new and existing staff members to build expertise.

Director of National Sales

Coit Cleaning & Restoration
09.2015 - 06.2020
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Empowered and led driven sales team to build product awareness and exceeded revenue targets.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Managed accounts to retain existing relationships and grow share of business.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Life And Health And Insurance - Life & Health Insurance

Kaplan College
Renton, WA
01-2013

High School Diploma -

Kent-Meridian High School
06.2001

Skills

    Project assistance

    Customer Service

    Administrative Leadership

    Budget Planning

    Contract Management

    Process Improvement

    Research and analysis

    Negotiation

    Disaster Recovery Planning

    Contract Negotiation

    MS Office

    Project management

    Project planning and development

    Team leadership

    Business development and planning

    Customer service

    Negotiations

Timeline

Project Manager

Trestle Community Managment
03.2024 - Current

National Coordinator

Associa
10.2022 - 01.2024

Business Development Manager

First On Site
06.2020 - 08.2022

Director of National Sales

Coit Cleaning & Restoration
09.2015 - 06.2020

Life And Health And Insurance - Life & Health Insurance

Kaplan College

High School Diploma -

Kent-Meridian High School
Deisyray Marvin