Deitre Mcmurren
Phoenix,AZ
Summary
Detail-oriented and hardworking professional with 7+ years of experience in client-focused environments. Skilled in communication, organization, scheduling, payment processing, and providing personalized customer service while managing multiple responsibilities. Known for reliability, adaptability, patience, and strong attention to detail. Seeking to expand my knowledge and experience beyond the grooming industry while bringing a strong work ethic, willingness to learn, and transferable skills to a new career.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Mobile Dog Groomer
The Wizard of Paws
Chicago, IL
09.2024 - 08.2025
- Managed and performed daily grooming duties efficiently and in a timely manner while providing high-quality services tailored to each client's needs.
- Developed comprehensive knowledge of dog breeds, coat types, and grooming requirements to tailor services for individual client needs.
- Communicated clearly with clients to understand their expectations and ensure they received the appropriate services for their pets.
- Coordinated daily schedule, ensuring clients received clear details on appointment times, services, and expectations.
- Communicated daily with clients about their appointment status and any changes.
- Processed client payments accurately and provided clear information regarding services, pricing, and appointment details.
- Organized grooming space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Documented detailed service records for each animal client to ensure proper care and follow-up. of services performed for each animal client.
Professional Dog Groomer
Dashing Dog
Chicago, IL
04.2023 - 07.2024
- - Engaged clients in consultations to identify desired styles, assess pet temperaments, and deliver results that consistently exceeded expectations.
- - Delivered grooming services tailored to diverse clientele, upholding breed-specific standards and ensuring high levels of client satisfaction.
- - Cultivated client relationships through personalized post-grooming care advice and proactive scheduling of follow-up appointments
- Ensured safe handling of anxious and energetic dogs to promote comfort and reduce stress.
- Guided junior groomers on Dashing Dog salon standards and routines.
- Maintained a clean work environment throughout the day.
- Discussed pricing options with customers to determine the best service package for their pet's needs.
- Educated customers on proper maintenance techniques between professional grooming.
- Kept accurate records of services performed for each animal.
Professional Dog Groomer
Paws-a-tively
Chicago, IL
03.2022 - 03.2023
- - Provided high-quality grooming services to a variety of dog breeds while maintaining attention to detail and meeting individual client expectations.
- - Responded to customer inquiries and offered personalized grooming recommendations, enhancing client satisfaction.
- - Handled multiple appointments and competing priorities, delivering timely and attentive service to clients.
- - Coordinated appointment scheduling and maintained accurate client records, ensuring organized daily operations.
- Maintained safe handling practices for anxious and energetic dogs.
- Ensured a tidy work environment to promote safety and efficiency in grooming tasks.
- Supported appointment scheduling to optimize workflow and enhance client service.
- Kept accurate records of services performed for each animal.
Professional Dog Groomer
Bark Bark Club
Chicago, IL
01.2021 - 12.2021
- -Delivered high-quality grooming services to a variety of dog breeds while maintaining attention to detail and meeting individual client expectations.
- -Managed a busy appointment schedule while balancing multiple clients to deliver consistent quality service.
- -Fostered client relationships through attentive customer service and personalized attention to individual needs.
- - Coordinated appointment scheduling and maintained accurate client records while keeping daily operations organized and efficient.
- Examined dogs to assess coat condition, skin health, and identified any potential medical issues.
- Documented services rendered for each animal to facilitate effective communication with clients.
- Educated customers on proper maintenance techniques between professional groomings.
Bather + Dog Groomer
Doggy Doos
Phoenix, A.Z
04.2018 - 12.2020
- -Gained in-depth knowledge of animal care by working with diverse dog breeds and addressing individual needs.
- -Delivered high-quality grooming services while maintaining attention to detail and meeting individual client expectations.
- -Cultivated positive client relationships through attentive customer service and personalized care.
- -Trained under professional supervision, gaining hands-on experience and establishing a solid foundation in animal care.
- Bathed dogs at Doggy Doos grooming salon using safe handling methods.
- Managed bathing for many animals in each shift to promote cleanliness. during each shift.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Trained under seasoned professionals
Education
Associate of Science - Motorcycle Mechanics
Universal Technical Institute
Tolleson, AZ04-2026
GED -
American Buisness College Inc.
Chicago, IL11-2024
Skills
- Customer Service & Client Relations
- Professional Communication & Active Listening
- Time Management & Appointment Coordination
- Organization, Multitasking & Prioritization
- Attention to Detail & Quality Assurance
- Problem Solving & Needs Assessment
- Conflict Resolution
- Adaptability & Quick Learning
- Independent Work & Self-Management
- Record Keeping & Data Entry
- Payment Processing & Transaction Handling
- Client Follow-Up & Relationship Building
- Safety & Risk Awareness
- Patience & Stress Management
- Dependability & Professionalism
- Maintaining Clean & Organized Workspaces
- Working with Diverse Personalities
- Working Effectively in Fast-Paced Environments
Personal Information
Young Professional | Current Student | Seeking Opportunities to Apply and Expand My Skills
Certification
- YTA bronze certification
Timeline
Mobile Dog Groomer
The Wizard of Paws
09.2024 - 08.2025
Professional Dog Groomer
Dashing Dog
04.2023 - 07.2024
Professional Dog Groomer
Paws-a-tively
03.2022 - 03.2023
Professional Dog Groomer
Bark Bark Club
01.2021 - 12.2021
Bather + Dog Groomer
Doggy Doos
04.2018 - 12.2020
Associate of Science - Motorcycle Mechanics
Universal Technical Institute
GED -
American Buisness College Inc.