Deivis Chavez

Kissimmee

Summary

At RWS Group, I honed my technical aptitude and problem-solving skills, leading to the creation of high-quality training materials and enhancing project efficiency. My ability to adapt and collaborate effectively contributed to my success in quality assurance and customer service, showcasing a strong blend of hard and soft skills.

Overview

Certification

Work History

Search Quality Rater

RWS Group

06.2024 - Current

Gained expertise in various rating tools, contributing to greater efficiency in completing assigned tasks.
Developed strong analytical skills by evaluating content according to established criteria and metrics.
Contributed to the development of new training materials, resulting in higher quality onboarding for new raters.
Demonstrated adaptability by successfully transitioning between multiple projects with varying guidelines and objectives.
Maintained a high level of productivity by efficiently managing time and prioritizing tasks.

Education

Bachelor of Arts - Information And Computer Systems

University of Central Florida

Orlando, FL

05-2026

Associate of Arts -

Valencia College

Orlando, FL

05-2023

Skills

Assertiveness
Cross-cultural awareness
Technical aptitude
Manual Testing
Product Testing
Quality Assurance

Information tracking
Performance Testing
Problem-Solving
Customer Service
Teamwork and Collaboration
Attention to Detail

Certification

CompTIA Certification
Google IT Support Professional Certificate
Cisco Certified Network Associate (CCNA)
Certified Information Systems Security Professional (CISSP)
Amazon Web Services (AWS) Certified Solutions Architect
Microsoft Office Specialist (MOS) Certification

Technology

Programming: C/C++ (beginner), Javascript (intermediate) Python (expert)

Languages

Spanish

Native or Bilingual

English

Native or Bilingual

Interships

Position Name: Software Engineer Intern

Company/Organization Name: ICR, Inc.

Years Worked: May 11 to September 19

Research, design, development and test of software applications for a variety of systems.
Understand customer/operational requirements and implement new functionality into software products.
Develop unit test software to exercise critical aspects of the system.
Document and communicate highly technical concepts effectively to technical and non-technical audiences in a clear and effective manner.

Timeline