Wynonna Kalbach
Hereford,PA
Summary
Professional with strong analytical skills and keen eye for detail. Proven track record in evaluating and interpreting data to drive accurate and meaningful insights. Adept at collaborating with teams to meet goals, flexible in adapting to changing requirements, and reliable in delivering high-quality results. Effective communicator with expertise in critical thinking, decision-making, and quality assessment.
Overview
9
9
years of professional experience
Work History
Search Quality Rater
RWS
09.2024 - Current
- Analyzed and provided feedback on text, web pages, images, and other types of information for leading search engines
- Improved the content and quality of search engines
AI Rater
Appen
05.2024 - 07.2024
- I worked remotely rating AI responses based on Harmlessness, Honesty, and Helpfulness
- They are rated according to predetermined criteria
- This will help the future of AI responses be more accurate and helpful to many people worldwide
Telescribe
ScribeAmerica
01.2024 - 03.2024
- Trained to be a medical scribe and successfully passed the required classes and tests
- During floor training, I received great marks for learning quickly and taking the initiative to talk with my clinician to start being responsible for charting for patients
U.S. Rater
RaterLabs Inc.
03.2023 - 12.2023
- Analyzed and provided feedback on text, web pages, images, and other types of information for leading search engines
- Improved the content and quality of search engines
U.S. Rater
TELUS International
11.2021 - 12.2022
- Analyzed and provided feedback on text, web pages, images, and other types of information for leading search engines
- Improved the content and quality of search engines
Line Cook
Red Robin
08.2018 - 02.2021
- Prepared food and executed requests based on specifications
- Became a Certified Learning Coach and trained new employees on all stations in the kitchen
- Used time management skills to ensure food was ready on time and hygiene standards were maintained
- Communication was a top priority to ensure all parts of the restaurant were working together
Deli Clerk
Weis Markets
06.2018 - 08.2018
- Juggled cleaning, slicing, hot foods, customers, teamwork, and the register simultaneously
- I became RAMP-certified to help the beer cafe sell alcohol
- Made orders on time and made cold foods and pizza for customers
- Proper communication was needed to ensure the customer was happy and my coworkers worked with me to complete orders
- I enjoyed multitasking and pleasing the customers
Deli Clerk
Redners Warehouse Markets
08.2016 - 02.2018
- Greeted and serviced customers with a smile
- Juggled cleaning, slicing, hot foods, customers, and teamwork all at the same time
- Proper communication was needed to ensure the customer was happy and my coworkers worked with me to complete orders
- I enjoyed multitasking and pleasing the customers
Education
High School Diploma -
Exeter Township Senior High School
Reading, PA06.2014
Culinary Arts -
Berks Career and Technology Center
Leesport, PA09.2013
Skills
- Assertiveness
- Timely and Reliable
- Enthusiastic Contributor
- Sanitation Practices
- Clear Communication Skills
- Consistent Commitment to Quality
- Food Safety Compliance
- Microsoft Office Proficiency
Accomplishments
I became RAMP certified. I de-escalated many customer issues and developed teamwork through communication. I maintained quality through search engine evaluation. I also became a certified learning coach at Red Robin and taught new team members.
Languages
English
Native or Bilingual
Timeline
Search Quality Rater
RWS
09.2024 - Current
AI Rater
Appen
05.2024 - 07.2024
Telescribe
ScribeAmerica
01.2024 - 03.2024
U.S. Rater
RaterLabs Inc.
03.2023 - 12.2023
U.S. Rater
TELUS International
11.2021 - 12.2022
Line Cook
Red Robin
08.2018 - 02.2021
Deli Clerk
Weis Markets
06.2018 - 08.2018
Deli Clerk
Redners Warehouse Markets
08.2016 - 02.2018
Culinary Arts -
Berks Career and Technology Center
High School Diploma -
Exeter Township Senior High School
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