Summary
Overview
Work History
Education
Skills
Timeline
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Deja Bankston

Port Huron,MI

Summary

Knowledgeable and dedicated Customer Service professional with proven multitasking abilities. Exceptional abilities to work alone or with others. Has experience with different types of jobs and is a very efficient learner. Timely and situationally aware employee. Able to adjust quickly and offer excellent skills in oral and written communication, active listening and problem-solving.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Lowe's
Fort Gratiot, Michigan
05.2019 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Recommended products to customers, thoroughly explaining details.

Banquet Server, Host, Breakfast Server

Freighters Eatery And Taproom
Port Huron, MI
10.2017 - 01.2019
  • Distributed appetizer and drink trays smoothly around events to offer selections to guests.
  • Prepared serving and appetizer trays and set tables at diverse events.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Arranged linens and table settings according to seating plan and event theme.
  • Documented reservations and communicated changes to guests.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.

Cashier, Grill Operator, Food Prep

Wendy's
Port Huron, MI
11.2015 - 12.2018
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Monitored and maintained required food temperatures for safety.
  • Guaranteed customer satisfaction by quickly finishing orders and handing them out.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Criminal Justice

Western Michigan University
Kalamazoo, MI
08.2022

High School Diploma -

Port Huron Northern High School
Port Huron, MI
06.2017

Skills

  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Speaking Clearly
  • Microsoft Exchange
  • Inventory Replenishment
  • Excellent Attention to Detail
  • Reservation Setting
  • Computer Proficiency
  • Email Etiquette
  • Microsoft PowerPoint
  • Merchandise Orders and Exchanges
  • Data Entry and Maintenance

Timeline

Customer Service Associate

Lowe's
05.2019 - Current

Banquet Server, Host, Breakfast Server

Freighters Eatery And Taproom
10.2017 - 01.2019

Cashier, Grill Operator, Food Prep

Wendy's
11.2015 - 12.2018

Bachelor of Arts - Criminal Justice

Western Michigan University

High School Diploma -

Port Huron Northern High School

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Deja Bankston