Deja Bridges
Dallas,TX
Summary
Results-driven operations professional skilled in managing high-volume data processing and ensuring rigorous regulatory compliance. Effectively identifies and resolves discrepancies, contributing to enhanced operational workflows and team efficiency. Trains cross-functional teams, fostering a culture of quality and accountability.
Overview
10
10
years of professional experience
Work History
Enterprise Information Specialist
Premier Health Solutions
Frisco, Texas
08.2024 - Current
- Collaborate with cross-functional teams to gather requirements for new data systems and develop reports using advanced software to share key performance indicators.
- Review and process 200+ health plan enrollments daily while maintaining accuracy, regulatory compliance, and quality assurance.
- Verify eligibility and benefits to ensure accurate claims processing.
- Identify overpayments and resolve coverage discrepancies while processing refunds for excess coverage periods and review workflows to mitigate risk.
- Perform daily audits of short-term medical plans for regulatory compliance.
- Train users on system functions and best practices to improve productivity.
Registrar
Clovis Adult Education
Clovis, California
05.2018 - 05.2024
- Maintained student records database, keeping information accurate and aligned with institutional policies and regulations.
- Reviewed student transcripts and academic records to verify graduation and program completion eligibility.
- Worked with academic advisors and faculty to fix registration issues and support course scheduling.
- Supported rollout of new registration software, trained staff, and improved registration workflow for 2000+ students.
- Built digital process that improved office efficiency and record keeping.
- Recorded grades and credits for all students within required timeframes.
- Compiled graduating student GPA report for California Student Aid Commission submission.
Student Activities Specialist
Clovis Adult Education
Clovis, California
05.2017 - 05.2018
- Administered testing and followed test security procedures.
- Organized test sessions and managed schedules efficiently.
- Supported GED and HiSET testing programs under the supervision of the chief examiner.
- Kept student records accurate and compliant with regulations.
- Assisted students, staff, and visitors at the counter to ensure smooth operations and address inquiries.
- Provided registration information to new students to facilitate their onboarding process.
- Registered new students and arranged appointments with a school counselor.
- Updated student credit evaluation forms with the registrar and counselor to maintain accurate records.
Instructional Aide
Clovis Adult Education
Clovis, California
08.2016 - 05.2017
- Assisted students with understanding and applying concepts during classroom activities.
- Administered student tests and prepared materials for assessment.
- Supported teachers with organizing instructional materials and classroom resources.
- Managed student records, ensuring accuracy of contact details and attendance logs to support administrative functions.
- Processed student registration and related enrollment tasks.
- Created and revised student manuals and guidance materials to enhance clarity and accessibility for learners.
- Coordinated preparation of completion certificates and logistics for graduation, ensuring smooth execution of events.
Education
High School Diploma -
Cedar Hill High School
Cedar Hill, TXSkills
- Regulatory compliance
- Compliance auditing
- Data quality assurance
- Data accuracy validation
- Discrepancy resolution
- Records management
- Workflow optimization
- Data visualization
- Excel proficiency
- Multi-system navigation
- Documentation management
- Microsoft Office and Google proficiency
- Problem solving
- Customer support
Timeline
Enterprise Information Specialist
Premier Health Solutions
08.2024 - Current
Registrar
Clovis Adult Education
05.2018 - 05.2024
Student Activities Specialist
Clovis Adult Education
05.2017 - 05.2018
Instructional Aide
Clovis Adult Education
08.2016 - 05.2017
High School Diploma -
Cedar Hill High School