Rachael Ross
Katy,USA
Summary
Results driven with 15+ years of experience in development coordination, regulatory compliance, and program oversight. Proven ability to manage large-scale projects, streamline permitting processes, and enhance stakeholder collaboration. Expertise in project management, public policy, customer service, and grant management to ensure efficient services and sustainable growth. Adept at leading cross-functional teams, improving operational efficiency, and balancing development needs with environmental and public health standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Information Management Specialist
Department of Housing and Urban Development (HUD)
Houston, USA
11.2021 - Current
- Lead coordination efforts between developers and federal agencies to ensure regulatory compliance
- Oversee development and implementation of policy frameworks related to public services, permitting, and development
- Direct interdepartmental teams to align project management processes with government regulations and stakeholder priorities
- Analyze and improve development procedures to enhance efficiency and customer service
- Represent agency in discussions regarding regulatory adjustments, funding opportunities, and policy reform
- Develop materials and reports for policymakers, developers, and community stakeholders to facilitate decision-making
- Oversee compliance and accountability for the Office of Housing Counseling, ensuring agencies meet regulatory requirements and service standards
- Conduct on-site evaluations of agencies to assess program effectiveness, improve service delivery, and enhance regulatory compliance
- Streamline the grant application process, ensuring efficiency and alignment with federal guidelines for responsible resource allocation
Lead Management Analyst - Office of Oversight
Department of Housing and Urban Development (HUD)
Houston, USA
05.2010 - 11.2021
- Managed development initiatives, ensuring compliance with regulatory standards and municipal requirements
- Led cross-agency collaborations to streamline grant applications and improve efficiency of grant funding distribution
- Advised leadership on regulatory updates and emerging issues impacting program administration and funding
- Conducted comprehensive policy research to support service improvements and strategic planning
- Spearheaded efforts to enhance environmental sustainability and service equity in public programs
Education
Bachelor of Arts - Journalism (Print)
University of Nevada, Las Vegas
01.2008
Skills
- Development Services & Coordination
- Regulatory Compliance
- Stakeholder Engagement & Government Relations
- Project & Process Improvement Management
- Policy Development & Implementation
- Environmental Stewardship & Service Equity
- Customer Service & Community Relations
- Interdepartmental Collaboration & Leadership
- Grant Funding & Streamlining Grant Application Processes
- Data-Driven Decision-Making & Reporting
- Infrastructure Permitting & Regulatory Compliance
- Development Coordination & Planning
- Public Affairs & Stakeholder Engagement
- Data Analytics & Policy Reporting (Power BI, Excel)
- Government Budgeting & Grant Management
- Team Leadership & Process Optimization
Certification
- Certified Government COR
- Project Management Professional (PMP) Certification - In Progress
Timeline
Lead Information Management Specialist
Department of Housing and Urban Development (HUD)
11.2021 - Current
Lead Management Analyst - Office of Oversight
Department of Housing and Urban Development (HUD)
05.2010 - 11.2021
Bachelor of Arts - Journalism (Print)
University of Nevada, Las Vegas