Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deja Craig

Kyle,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Lash Consultant/Receptionist

Amazing Lash Studio-Kyle, TX
12.2023 - Current
  • Documented guest preferences, services and feedback to create seamless experience for return visits.
  • Participated in regular team meetings to discuss progress toward goals, address challenges, and celebrate successes collectively as a group.
  • Continuously upgraded skills through professional development opportunities, staying current with industry trends.
  • Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.

Lead Lash Consultant

Amazing Lash Studio-Brandon, FL
07.2022 - 05.2023
  • Trained and supervised team of lash consultants to provide high quality information about Lash extensions to potential new clients and current clients
  • Built and maintained relationships with customers, ensuring customer satisfaction and repeat business
  • Consistently booked appointments efficiently while managing cancellations or rescheduling requests promptly.
  • Increased revenue through effective customer service and inventory management.

Guest Experience Specialist

Petco-Sebring, FL
02.2022 - 07.2022
  • Assisted customers in selecting products, services, and solutions that met their pets needs
  • Maintained inventory levels, ensuring availability of products for customers
  • Streamlined communication between departments to improve coordination efforts in delivering seamless guest experiences.
  • Collaborated with sales team to drive event bookings, enhancing overall revenue growth for the property.

Education

College in Nursing -

Ivy Tech Community College
Indianapolis, IN
08.2019

High school diploma -

Beech Grove Sr High School
Indianapolis, IN
06.2016

Skills

  • Animal Care
  • Communication skills
  • Residential Cleaning
  • Incident response
  • Basic life support
  • First aid
  • Customer service
  • Sales
  • Computer literacy
  • Management
  • Data entry
  • De-escalation
  • Cash handling
  • Schedule management

Certification


  • WMD/Terrorism Awareness for Emergency Responders, 09/01/15
  • Heartsaver Bloodborne Pathogens, 2016
  • Firefighter I, 01/01/16
  • Firefighter II, 01/01/16
  • Mandatory Firefighter, 01/01/16
  • Hazmat Awareness, 01/01/16
  • Hazmat Operations, 01/01/16

Timeline

Lead Lash Consultant/Receptionist

Amazing Lash Studio-Kyle, TX
12.2023 - Current

Lead Lash Consultant

Amazing Lash Studio-Brandon, FL
07.2022 - 05.2023

Guest Experience Specialist

Petco-Sebring, FL
02.2022 - 07.2022

College in Nursing -

Ivy Tech Community College

High school diploma -

Beech Grove Sr High School

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Deja Craig