Deja Craig
Kyle,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Lash Consultant/Receptionist
Amazing Lash Studio-Kyle, TX
12.2023 - Current
- Documented guest preferences, services and feedback to create seamless experience for return visits.
- Participated in regular team meetings to discuss progress toward goals, address challenges, and celebrate successes collectively as a group.
- Continuously upgraded skills through professional development opportunities, staying current with industry trends.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
Lead Lash Consultant
Amazing Lash Studio-Brandon, FL
07.2022 - 05.2023
- Trained and supervised team of lash consultants to provide high quality information about Lash extensions to potential new clients and current clients
- Built and maintained relationships with customers, ensuring customer satisfaction and repeat business
- Consistently booked appointments efficiently while managing cancellations or rescheduling requests promptly.
- Increased revenue through effective customer service and inventory management.
Guest Experience Specialist
Petco-Sebring, FL
02.2022 - 07.2022
- Assisted customers in selecting products, services, and solutions that met their pets needs
- Maintained inventory levels, ensuring availability of products for customers
- Streamlined communication between departments to improve coordination efforts in delivering seamless guest experiences.
- Collaborated with sales team to drive event bookings, enhancing overall revenue growth for the property.
Education
College in Nursing -
Ivy Tech Community College
Indianapolis, IN08.2019
High school diploma -
Beech Grove Sr High School
Indianapolis, IN06.2016
Skills
- Animal Care
- Communication skills
- Residential Cleaning
- Incident response
- Basic life support
- First aid
- Customer service
- Sales
- Computer literacy
- Management
- Data entry
- De-escalation
- Cash handling
- Schedule management
Certification
- WMD/Terrorism Awareness for Emergency Responders, 09/01/15
- Heartsaver Bloodborne Pathogens, 2016
- Firefighter I, 01/01/16
- Firefighter II, 01/01/16
- Mandatory Firefighter, 01/01/16
- Hazmat Awareness, 01/01/16
- Hazmat Operations, 01/01/16
Timeline
Lead Lash Consultant/Receptionist
Amazing Lash Studio-Kyle, TX
12.2023 - Current
Lead Lash Consultant
Amazing Lash Studio-Brandon, FL
07.2022 - 05.2023
Guest Experience Specialist
Petco-Sebring, FL
02.2022 - 07.2022
College in Nursing -
Ivy Tech Community College
High school diploma -
Beech Grove Sr High School
- WMD/Terrorism Awareness for Emergency Responders, 09/01/15
- Heartsaver Bloodborne Pathogens, 2016
- Firefighter I, 01/01/16
- Firefighter II, 01/01/16
- Mandatory Firefighter, 01/01/16
- Hazmat Awareness, 01/01/16
- Hazmat Operations, 01/01/16
Similar Profiles
Minh NguyenMinh Nguyen
Lash Technician at Amazing Lash Studio and New Wink LashLash Technician at Amazing Lash Studio and New Wink Lash
Melissa SerranoMelissa Serrano
Management at HWW LASH II - AMAZING LASH STUDIOManagement at HWW LASH II - AMAZING LASH STUDIO
Kyndal JacksonKyndal Jackson
Receptionist at Amazing Lash StudioReceptionist at Amazing Lash Studio