Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Shanelle Springer

New Orleans,LA

Summary

I have a huge soft spot for animals, and I would love to help an unfortunate animal find a better place. I own two dogs and two cats, and they are my best friends. I am also interested in the veterinary field, and this would be a great opportunity for me to get more exposure to diverse cats and dogs. I am great in team-oriented atmospheres and am able to communicate respectfully and efficiently if there are any issues. I am also not afraid to get my hands dirty with dirt or any...fecal matter I would have to clean up.

Overview

1
1
year of professional experience

Work History

Lead Receptionist

Oviedo Pet Resort
Oviedo, Florida
03.2023 - 01.2024
  • Administered medication to pets that were given a prescription.
  • Food prepared for 50 or more dogs and cats.
  • Managed incoming phone calls and scheduled appointments for pet services.
  • Maintained organized records of client information and pet care services provided.
  • Greeted and assisted visitors at the front desk of a pet care facility.
  • Ensured cleanliness and organization of the reception area for a welcoming environment.
  • Processed payments and handled transactions using point-of-sale systems efficiently.
  • Assisted in training new reception staff on standard operating procedures.
  • Provided information about pet care services and answered client inquiries promptly.
  • Maintained up-to-date records of all visitors entering the building.
  • Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
  • Scheduled appointments for staff members, clients, and customers using an electronic calendar system.
  • Processed payments from customers utilizing Point of Sale systems.
  • Assigned work tasks to subordinate receptionists and monitored their performance.
  • Updated and recorded customer or client information to maintain accounts.

Education

Bachelor of Science - Biology Pre-Med

Xavier University of Louisiana
New Orleans, LA
05-2028

Skills

  • Patient care
  • Data analysis
  • Effective communication
  • Team collaboration
  • Appointment scheduling
  • Time management expertise
  • Reception area maintenance
  • Verbal and written communication
  • Performance improvement
  • Calm demeanor
  • Customer service
  • Record management
  • Animal care

Affiliations

  • Volleyball
  • Reading
  • Dancing
  • ROTC
  • Cancer Education and Research Club
  • Animal Health Services Club

Languages

English
Professional
Spanish
Elementary

Timeline

Lead Receptionist

Oviedo Pet Resort
03.2023 - 01.2024

Bachelor of Science - Biology Pre-Med

Xavier University of Louisiana

Similar Profiles

CREATE PROFILE