Deja Dowdy
Daytona Beach,FL
Summary
A recruitment professional known for consistently delivering high-quality talent acquisition solutions. Proven ability to develop and execute recruitment strategies that align with company goals. Valued for collaborative approach and adaptability in dynamic environments, ensuring effective team performance and successful hiring outcomes. Skilled in sourcing, interviewing, and candidate assessment, with reputation for reliability and efficiency.
Overview
12
12
years of professional experience
Work History
Hiring Specialist
State Of Florida Department Of Children And Families
08.2025 - Current
- Conducted candidate screenings to identify qualified applicants for various positions.
- Facilitated interview processes, coordinating schedules between candidates and hiring managers.
- Developed and maintained relationships with external recruiting agencies to enhance talent pipeline.
- Implemented innovative sourcing strategies to attract diverse talent pools across multiple departments.
- Collaborated with departmental leaders to align hiring needs with organizational goals and objectives.
- Supported company growth by effectively filling high-priority positions within tight deadlines.
- Maintained compliance with federal and state labor laws throughout the recruitment process.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Personnel Technician II-HR
State Of Florida Department Of Children And Families
12.2022 - 08.2025
- Responsible for monitoring vacancies and managing internal movement process. Position is responsible for presenting plan to fill vacancy(ies) to hiring managers as it relates to internal movement of employees and the use of viable candidate pools.
- Responsible for sending job postings to Statewide Advertising specialist; receiving and reviewing employment applications; evaluating applicants’ education, training and work experience; determining eligibility for appointment; and coding applications accordingly for all assigned job classifications.
- Sends automated pre-screening tests to eligible candidates; Issues list of eligible candidates for interview and interview screening tools to interview panel.
- Participates as interview panel member to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.
- Assists in New Hire Orientation.
- Maintains internal database to include, but not limited to, open position report, time to fill, and notification to the Statewide Advertising team for disposition of applicants.
- Actively participates in staffing related activities and engages in cross functional projects as assigned.
- Performs other related duties as required.
Government Operations Consultant I
State Of Florida Department Of Children And Families
03.2022 - 12.2022
- Resource Navigator for Community in Need
- Conducts initial assessment to verify Needs
- Community Partner Liaison
- Provide Resources to those in Need
- Conducts Follow Up Interview to verify Needs are Met
- Manages Caseloads
Economic Self Sufficiency Specialist I
Department of Children and Families, State of Florida
09.2020 - 03.2022
- Determine Eligibility for Temporary Cash Assistance
- Determine Eligibility for Food Assistance
- Determine Eligibility for Medicaid
- Caseload Management
- Conduct Initial and Follow Up Interviews
Emergency Roadside Assistant
AAA
04.2018 - 09.2020
- Customer Service
- Process Road Service Tickets
- Dispatch Tow Truck Drivers
- Escalate calls to management
- Answer High Volume Call
Office Assistant
CRLaurence
05.2017 - 10.2017
- Billing on accounts
- Filing and sorting
- Phone call screening
- Customer service
- Breaking down and pulling will call orders
- Submitted order entry
Customer Service Representative
Ultimate
07.2016 - 03.2017
- Receives inbound roadside assistance calls
- Transfers and Conferences calls when appropriate
- Dispatches appropriate ticket for AAA providers to assist customers
- Completes accidents/claims reports for customers involved in accidents
- Recovering vehicles left abandoned or impounded
- Assisting managers, police officers, dispatch. And tow providers with vehicle info.
Agent
Hilton
09.2015 - 07.2016
- Conducted high balance reports
- Switchboard (PBX Operator)
- Paper work and report filing
- Pre-made room keys for expected large groups
- Provided customer service through daily guest interactions
- Maintained accurate count of cash drawers and credit card transactions
Customer Service Representative
Autopoint, Daytona
03.2014 - 04.2015
- Customer Service
- Received inbound appointment setting calls
- Directed calls to the appropriate point of contact
- Reconciled any guest issues promptly and with empathy
- Ensured quick and quality customer service
Education
Bachelor of Science - Supervision And Management
Daytona State College
Daytona Beach, FL05-2022
Skills
- Candidate experience
- Onboarding process
- Resume screening
- Applicant tracking systems
- High-volume hiring
- Reference checking
- Candidate screening
- Background checks
- Time management
- Documentation and recordkeeping
- Recruitment and hiring
- Recruitment advertising
Timeline
Hiring Specialist
State Of Florida Department Of Children And Families
08.2025 - Current
Personnel Technician II-HR
State Of Florida Department Of Children And Families
12.2022 - 08.2025
Government Operations Consultant I
State Of Florida Department Of Children And Families
03.2022 - 12.2022
Economic Self Sufficiency Specialist I
Department of Children and Families, State of Florida
09.2020 - 03.2022
Emergency Roadside Assistant
AAA
04.2018 - 09.2020
Office Assistant
CRLaurence
05.2017 - 10.2017
Customer Service Representative
Ultimate
07.2016 - 03.2017
Agent
Hilton
09.2015 - 07.2016
Customer Service Representative
Autopoint, Daytona
03.2014 - 04.2015
Bachelor of Science - Supervision And Management
Daytona State College
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