Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Deja Gentry

Summary

Dedicated professional with a strong focus on delivering exceptional customer service through efficient task completion and analytical skills. Committed to continuous learning and improvement to enhance performance metrics and contribute to organizational success. Proven ability to adapt and grow within a dynamic work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Design Specialist

The Home Depot
Detroit, MI
07.2021 - 07.2025
  • Delivered administrative support to enhance customer experience and organization through clear presentations.
  • Proactively sought new referrals to drive prospecting efforts and business growth.
  • Maintained cleanliness and orderliness in fast-paced environment, emphasizing effective time management.

Administrative Assistant

Robert Half-SOM Unemployment Office
Troy, MI
10.2020 - 07.2021
  • Greet customers during inbound calls following state policies, procedures, best practices, and regulations.
  • Document and communicate all claim activity in a timely and effective manner, while supporting the outcome of claim files.
  • Transfer calls directing them to the correct department for according assistance.

Admissions Processor

Graphic Science
Madison Heights, MI
08.2019 - 02.2020
  • Processed mail for Department of Human Services and Department of Community Health using scanner.
  • Sorted mail by identifying documents according to assigned DHS/DCH organization numbers.
  • Copied original notes, bills, and documents as necessary.
  • Bundled mail into groups of 200 sheets or fewer for submission to P2 for verification

Administrative Assistant

Areotek - Huffmaster
Clawson, MI
09.2018 - 06.2019
  • Screened candidates to identify top talent for open positions.
  • Facilitated application processing by transferring calls to recruiters.

Education

Associate - General Studies, Applied Science

Oakland Community College
Farmington Hills, MI
01-2028

Drywall Hanging/Finishing -

Detroit Training Center
Detroit, MI

Skills

Communication proficiency

Organizational skills

Expertise in business analytics

Leadership qualities

Multitasking capabilities

Proactive planning

Interpersonal relations

Analytical problem solving

Adaptability to change

Attention to detail

References

Available Upon Request

Certification

Massanutten Technical Center

Architecture/ Interior Design

NOCTI Certification -2018

Timeline

Design Specialist

The Home Depot
07.2021 - 07.2025

Administrative Assistant

Robert Half-SOM Unemployment Office
10.2020 - 07.2021

Admissions Processor

Graphic Science
08.2019 - 02.2020

Administrative Assistant

Areotek - Huffmaster
09.2018 - 06.2019

Associate - General Studies, Applied Science

Oakland Community College

Drywall Hanging/Finishing -

Detroit Training Center

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