Lynette Alvarado
Berwyn,IL
Overview
3
3
years of professional experience
Work History
Design Specialist
Pandora
North Riverside, IL
01.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Victoria's Secret
North Riverside, IL
06.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Bachelor of Arts - Criminology, Law, And Justice
University of Illinois At Chicago
Chicago, IL12.2024
Bachelor of Science - Psychology
University of Illinois At Chicago
Chicago, IL12.2024
Associate of Arts -
Morton College
Cicero, IL12.2022
Skills
- Fluent Bilingual Proficiency
- Time Management
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Professionalism
- Computer Skills
- Teamwork skills
Languages
Spanish
Native or Bilingual
Timeline
Design Specialist
Pandora
01.2022 - Current
Sales Associate
Victoria's Secret
06.2021 - 11.2022
Bachelor of Arts - Criminology, Law, And Justice
University of Illinois At Chicago
Bachelor of Science - Psychology
University of Illinois At Chicago
Associate of Arts -
Morton College