Newly licensed esthetician looking to bring my knowledge of marketing, upselling, and prestigious customer service skills to a company that provides various services with exceptional care while building and maintaining strong relationships with our clients.
Hi, I’m
Deja Jefferson
Licensed Esthetician
Cedar Park,TX
Summary
Overview
5
years of professional experience
Work History
Vaquero's Cafe And Cantina (Steiner Ranch)
Bartender/Server
09.2022 - Current
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Jack Allen's Kitchen
Server
03.2022 - 11.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Hickory Tavern
Lead Bartender
10.2018 - 05.2022
Job overview
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Improved and applied social media marketing strategies to increase patronage.
- Increased bar revenue through development and marketing of featured cocktails.
- Trained 27 new bartenders and servers on drink preparation, product promotion, garnish preparation and sanitation protocol.
Serrano's Cocina Y Cantina
Lead Bartender
09.2021 - 03.2022
Job overview
- Decreased waste, following strict recipes and drink measurement protocol.
- Trained 10 new bartenders and servers on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Education
Ann Webb Skin InstituteAustin, TX
Esthetician Certification from Esthetics
12.2022
University Overview
- Ranked in Top 5% of class
- Professional Development: Serviced Over 60 Clients During Student Clinic performing various treatments including waxing and deluxe facials
- Performed Lash Extensions services to expand knowledge in esthetics
Bayside High SchoolVirginia Beach, VA
High School Diploma
06.2007
University Overview
Skills
- Over 15 years of Customer Service
- Exceptional Communication Skills
- Attention to Detail
- Substantial Marketing and Promotion Skills
- Team Player with the Ability to Succeed Independently
- Advanced Facial Treatments and Hair Removal Services
- Knowledge of different skin care products including different types of chemical peels; studied skincare ingredients
- Advanced Knowledge of Proper Sanitation per TDLR
Accomplishments
Accomplishments
Provided more treatments than required at my school during student clinic to strengthen my skills as an esthetician.
Volunteered to work the front desk to learn how to properly use Mindbody Software to schedule and process transactions for new and returning clients.
Highest sales for the month of October and November as a server.
Timeline
Bartender/Server
Vaquero's Cafe And Cantina (Steiner Ranch)
09.2022 - Current
Server
Jack Allen's Kitchen
03.2022 - 11.2022
Lead Bartender
Serrano's Cocina Y Cantina
09.2021 - 03.2022
Lead Bartender
Hickory Tavern
10.2018 - 05.2022
Ann Webb Skin Institute
Esthetician Certification from Esthetics
Bayside High School
High School Diploma
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