Evangeline Suphal
Staten Island,NY
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
Work History
Home Care Assistant
Personal Touch Home Health Care
06.2021 - Current
- Promoted continuity of care by maintaining detailed records on client progress and communicating updates within the care team.
- Scheduled transportation services for medical appointments or personal errands, increasing client access to community resources.
- Utilized effective time management strategies in coordinating daily schedules and prioritizing tasks according to client needs.
- Scheduled and coordinated medical appointments.
Medical Receptionist
Belilovsky Pediatrics
06.2019 - 02.2020
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Associate of Applied Science -
St. Paul School of Nursing
Staten Island08.2025
High School Diploma -
Liberation High School
Brooklyn, United States06.2015
Skills
- Telephone skills
- Organization skills
- File Management
- Verbal and written communication
- Scheduling appointments
- Data Entry
Timeline
Home Care Assistant
Personal Touch Home Health Care
06.2021 - Current
Medical Receptionist
Belilovsky Pediatrics
06.2019 - 02.2020
Associate of Applied Science -
St. Paul School of Nursing
High School Diploma -
Liberation High School
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