DE'JA WHEATON
Ridgeland,MS
Summary
Effective Student committed to learning, developing skills in health care and animal care, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
PJ's Coffee
09.2022 - Current
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space
- Monitored customer feedback to improve barista performance and customer service.
Kennel Technician
Gluckstadt Animal Hospital
10.2023 - 03.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
Sorter
Levi Strauss Warehouse
09.2021 - 01.2022
- Utilized sorting systems to sort items fast and accurately
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting
- Used hand-held scanner to enter data product information
- Followed company policies and procedures to produce consistent work results.
Camp Counselor
Camp Bow Wow
12.2019 - 04.2021
- Monitored animals for behavioral problems and signs of health issues
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise
- Educated visitors and staff on proper animal care and handling
- Prepared and administered medications and treatments as prescribed by veterinarian
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Associate of Arts - Biology
Hinds Community College
Raymond, MS05.2023
Diploma -
Ridgeland High School
Ridgeland, MS05.2020
Skills
- Proper Storage Procedures
- Food Handlers Certification
- Operational Efficiency
- Animal Grooming
- Animal Behavior Education
- Information Collection and Recording
- Medical Terminology
Timeline
Kennel Technician
Gluckstadt Animal Hospital
10.2023 - 03.2024
Barista Shift Lead
PJ's Coffee
09.2022 - Current
Sorter
Levi Strauss Warehouse
09.2021 - 01.2022
Camp Counselor
Camp Bow Wow
12.2019 - 04.2021
Associate of Arts - Biology
Hinds Community College
Diploma -
Ridgeland High School