Nhu Y Do
Wyoming,MI
Summary
Dedicated student, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Toast N Tea
03.2023 - 08.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Boba Barista
Kung Fu Tea
08.2021 - 03.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Bachelor of Science - Cardiovascular Sonography
Grand Valley State University
Allendale, MI04.2027
Skills
- Compliance Requirements
- Store Opening and Closing
- Proper Storage Procedures
- Sanitation Guidelines
- Efficient Service
Timeline
Barista Shift Lead
Toast N Tea
03.2023 - 08.2023
Boba Barista
Kung Fu Tea
08.2021 - 03.2022
Bachelor of Science - Cardiovascular Sonography
Grand Valley State University
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