Kennedy Taylor
Dickinson,Texas
Summary
Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over [Number] years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Starbuck Coffee
09.2021 - 08.2022
- Memorized ingredients and recipes for wide variety specialty drinks.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Hostess
Fisherman's Wharf Lobster Suppers
07.2019 - 08.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
University of Houston
Houston, TXHigh School Diploma -
Dickinson High School
Dickinson, TX05.2022
Skills
- Compliance Requirements
- Employee Scheduling
- Operational Procedures
- Production Preparation
- Efficient Service
- Staffing Patterns
- Store Opening and Closing
Timeline
Barista Shift Lead
Starbuck Coffee
09.2021 - 08.2022
Hostess
Fisherman's Wharf Lobster Suppers
07.2019 - 08.2020
University of Houston
High School Diploma -
Dickinson High School
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