Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager
Deja White

Deja White

Chicago,IL

Summary

Bringing vibrant, personable demeanor and genuine passion for providing exceptional service. Knowledgeable in creating memorable guest experiences, ensuring top-quality service and maintaining lively atmosphere. Committed to delivering unforgettable VIP experience that enhances guest satisfaction and loyalty. Professional service expert with extensive experience in high-end hospitality environments. Adept in delivering superior guest experiences and ensuring satisfaction through excellent interpersonal skills. Known for strong collaboration, reliability, and flexibility to adapt to changing requirements while maintaining high standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bottle Server

Millionaire Mansion
11.2022 - Current
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.

Bartender

Legacy Event Lounge
01.2023 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bottle Server / Bartender

Meanteam 2.0
11.2022 - 09.2024
  • Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
  • Collaborated with bartenders and managers to ensure timely delivery of orders.
  • Mastered menu knowledge, allowing for accurate order-taking and speedy service.
  • Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
  • Worked closely with DJs and entertainers to create a lively atmosphere that encouraged guests to spend more time at the venue.

VIP Bottle Server / Bartender

MakeChicagoFunAgain
10.2024 - Current
  • Collaborated with team members to deliver seamless service during high-volume events.
  • Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
  • Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
  • Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.

Education

Gwendolyn Brooks
05.2013

Skills

  • Strong work ethic
  • Venue promotion
  • Exceptional customer service
  • Stress tolerance
  • Alcohol awareness
  • Professional appearance
  • Basic mixology
  • Reservation management
  • Tableside etiquette
  • Outstanding communication
  • VIP clientele handling
  • Customer service
  • Efficient multitasking
  • Quality control
  • Bartending prowess

Certification

I have my Illinois basset certification

Timeline

VIP Bottle Server / Bartender

MakeChicagoFunAgain
10.2024 - Current

Bartender

Legacy Event Lounge
01.2023 - 07.2023

Bottle Server

Millionaire Mansion
11.2022 - Current

Bottle Server / Bartender

Meanteam 2.0
11.2022 - 09.2024

Gwendolyn Brooks

I have my Illinois basset certification

Deja White