Ivana Castillo

Delivered VIP bottle service in a high volume, upscale venue, creating a premium guest experience. Built strong client relationships, upsold luxury products, and consistently exceeded sales targets. Managed reservations, coordinated with hosts and security, and ensured seamless service throughout the night.

Prepared and served a wide range of cocktails, beer, and wine in a high-volume environment. Delivered excellent customer service, engaged with guests, and maintained a clean and organized bar. Managed cash and card transactions, restocked inventory, and ensured compliance with safety and alcohol regulations.