Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dejah Turner

Houston ,TX

Summary

Dynamic leader with proven expertise in customer service and team leadership honed at The Rustic and as well as previous jobs. Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Skilled in time management, adeptly balancing multiple priorities to drive efficiency and performance. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse settings.

Overview

8
8
years of professional experience

Work History

Manager

The Rustic
Houston, TX
06.2021 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Security

United Protective Services
Houston, TX
03.2020 - 06.2021


  • Collaborated with management to develop security policies and procedures.
  • Oversaw building security systems, working closely with security personnel to maintain a safe environment for all occupants.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Server

Studio Movie Grill
Houston, TX
04.2019 - 03.2020
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Star Cinema Grill
Missouri City, TX
04.2017 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Thurgood Marshall High School
Houston, TX
05-2018

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff development

Timeline

Manager

The Rustic
06.2021 - 01.2025

Security

United Protective Services
03.2020 - 06.2021

Server

Studio Movie Grill
04.2019 - 03.2020

Server

Star Cinema Grill
04.2017 - 03.2020

High School Diploma -

Thurgood Marshall High School
Dejah Turner