De'Jahnae Doss
Baton Rouge,LA
Summary
Passionate and driven individual with a Bachelor's degree in Social Work, eager to bring a unique perspective to the Human Resources field. My background in social work has equipped me with a deep understanding of people, empathy, and a commitment to fostering a positive work environment. I am excited to translate these skills into HR, focusing on employee well-being, engagement, and development. Known for my excellent communication and interpersonal skills, I am dedicated to building strong, supportive relationships within an organization. Ready to contribute to a team that values growth, inclusivity, and a positive workplace culture.
Overview
6
6
years of professional experience
Work History
The Home Depot Flooring Specialist
The Home Depot
02.2020 - Current
- Enhanced Customer Experience: Guided customers through product selection, providing expert advice on home improvement projects, resulting in consistently positive feedback and increased sales.
- Led Team Initiatives: Played a key role on the Voice of Associates (VOA) committee, actively addressing and resolving coworker concerns to improve workplace satisfaction.
- Boosted Team Morale: Contributed to the Fun Committee, organizing appreciation events and activities that fostered a positive and engaging work environment.
- Strengthened Team Skills: Trained new associates in specialty departments and customer service, ensuring team readiness and maintaining high service standards.
Social Work Student Intern
Iberville School Board- Early Childhhood
01.2024 - 04.2024
- Enhanced Program Standards: Collaborated with the Family Services Coordinator to draft and implement Family Partnership Agreements, and managed information and referrals, ensuring compliance with Early Childhood Program Performance Standards.
- Strengthened Community Ties: Fostered and nurtured Community Partnership Agreements, boosting program effectiveness and community integration.
- Optimized Enrollment: Streamlined the recruitment and enrollment process for the Early Childhood Program, achieving full enrollment and maintaining an updated, timely waiting list.
Intern
Volunteers In Public Schools
09.2023 - 12.2023
- Enhanced Classroom Efficiency: Assisted teachers by preparing materials and providing targeted support to students, streamlining classroom activities and fostering an engaging learning environment.
- Boosted Student Performance: Tutored and mentored students in various subjects, significantly improving their academic skills and boosting their confidence.
- Ensured Student Safety: Monitored students during outdoor activities, ensuring their safety and well-being, and contributing to a secure and positive school environment.
Student Worker
Saint James Parish School Board
01.2018 - 08.2018
- Streamlined Office Operations: Managed incoming calls, greeted visitors, and provided essential information as an acting receptionist, ensuring smooth and efficient front-office operations.
- Enhanced Document Management: Assisted with paperwork filing and ensured timely distribution of documents to schools, improving organizational efficiency and communication within the district.
- Developed Administrative Skills: Gained a deeper understanding of educational administration through hands-on experience, honing organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
Education
Bachelor of Science - Social Work
SOUTHERN UNIVERSITY AND A&M COLLEGE
05.2024
DIPLOMA -
LUTCHER HIGH SCHOOL
Lutcher, LA05.2018
Skills
- Employee Relations
- Training & Development
- Conflict Resolution
- Verbal & Written Communication
- Active Listening
- Public Speaking
- Client Advocacy
- Data Entry & Record-Keeping
- Document Management
- Leadership & Mentoring
- Adaptability
- Confidentiality and Discretion
References
- Devona Matthews, +(504)701-2977, specialtyasm_0383@homedepot.com, Specialty Manager
- Chante Delone, +(225)776-0479, chantedelone@ipsb.education, Early Childhood Facilitator
- Chandra Jackson, +(225)368-5306, chandrajackson@ipsb.education, Early Childhood Facilitator
Timeline
Social Work Student Intern
Iberville School Board- Early Childhhood
01.2024 - 04.2024
Intern
Volunteers In Public Schools
09.2023 - 12.2023
The Home Depot Flooring Specialist
The Home Depot
02.2020 - Current
Student Worker
Saint James Parish School Board
01.2018 - 08.2018
Bachelor of Science - Social Work
SOUTHERN UNIVERSITY AND A&M COLLEGE
DIPLOMA -
LUTCHER HIGH SCHOOL