Dejanara Baker
Benton,LA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Clinic Team Leader
Ochsner LSU Health
Shreveport, LA
07.2022 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Registered new patients into practice management software program accurately entering demographic information.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Patient Registrar
Access Med Clinic
Schertz, TX
04.2021 - 12.2021
- Greeted visitors and established purpose of visit to complete check-in procedure quickly.
- Verified and entered necessary information into patient management system.
- Verified insurance and collected critical data elements to properly identify and bill patients.
COVID-19 Response Frontline Case Investigator
City Of San Antonio
San Antonio, TX
07.2020 - 04.2021
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
Program Director
Transitioning Solutions
Shreveport, LA
06.2017 - 06.2019
- Managed program operations and provided strategic leadership for workers.
- Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
Mental Health Specialist
Push Consultants
Bossier City, LA
01.2016 - 01.2017
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Created client treatment plans based on assessments and goals.
- Interviewed clients to gather data of social and psychiatric relevance.
Office Manager
Epicc Vascular®
San Antonio, TX
08.2014 - 12.2015
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
Education
Certification - Medical Assisting
Career Point College
San Antonio, TX07.2015
Bachelor of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZSkills
- Maintaining records
- Information documentation
- Team building
- MS Office
- Decision-making
- Medical billing
- HIPAA compliance
- Understands medical procedures
Certification
- Certified Grief Coach
Timeline
Medical Assistant/Clinic Team Leader
Ochsner LSU Health
07.2022 - Current
Patient Registrar
Access Med Clinic
04.2021 - 12.2021
COVID-19 Response Frontline Case Investigator
City Of San Antonio
07.2020 - 04.2021
Program Director
Transitioning Solutions
06.2017 - 06.2019
Mental Health Specialist
Push Consultants
01.2016 - 01.2017
Office Manager
Epicc Vascular®
08.2014 - 12.2015
Certification - Medical Assisting
Career Point College
Bachelor of Science - Forensic Psychology
Grand Canyon University