A dedicated professional seeking to enhance my skills, capabilities, and knowledge in an organization that values hard work and trusts me with responsibilities and challenges. Passionate about creating impactful educational events and fostering positive experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Coordinator
Tasty Ice's
05.2018 - Current
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Managed event logistics and operations.
Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Produced cost analysis to determine event locations.
Managed relationships with over 40 vendors and recruiters to ensure budget goals were reached at 100%.
Produced post event analysis resulting in a 82% net promotor score.
Conducted pre event auditing to ensure vendor satisfaction.
Sales Floor Associate Cashier
Kc Fireworks
06.2020 - 07.2024
Greeted 30-40 costumers daily while providing new buyers with specials, ground site directions accompanying them to additional complimentary services.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Managed a cash drawer of $3000 daily while maintaining a 100% accuracy rate during reconciliation in end of day audit reports
Assisted 20+ customers per day with returns and exchanges
Fulfilled multiple responsibilities, including guest assistance, register duties, and cart sanitization
Resident Assistant
Kansas City Kansas Community College
12.2020 - 06.2022
Community Building: Organized events and activities to foster a sense of community among residents
Conflict Resolution: Mediated conflicts and provided support to residents
Safety and Security: Ensured the safety and security of the residential area
Administrative Duties: Managed administrative tasks and maintained records
Deliver exceptional customer service in a semi-paced environment by directing 50+ daily inquiries through phone and email leading to increased efficiency and unparalleled student experiences.
Significance: Leadership: Demonstrated strong leadership skills in managing a diverse group of residents
Event Planning: Gained valuable experience in planning and executing events
Support: Provided emotional and practical support to residents
Accomplishments: Positive Feedback: Received commendations from residents and supervisors for effective management and support
Successful Events: Organized successful events that enhanced community engagement
Dental Intern
North Kansas City Dental
09.2018 - 05.2019
Developed proficiency in various dental sanitation procedures ensuring comprehensive care for patients.
Enhanced patient satisfaction by assisting dentists in performing efficient and accurate dental treatments.
Increased efficiency within the practice by managing appointment scheduling and confirming upcoming visits with patients.
Supported patient education efforts by creating and distributing informative materials on oral health topics.
Personalized Assistance: Remembering a repeat customer's preferences and proactively suggesting products or services that match their previous interests.
Quick Resolution: Resolving issues swiftly and efficiently, ensuring the customer feels heard and their problem is taken seriously, like expediting an unpleasant experience.
Going the Extra Mile: Offering unexpected perks, such as a complimentary upgrade or a discount on a future purchase, to show appreciation for the customer's loyalty.
Empathetic Communication: Listening actively to a customer's and come-workers concerns and responding with empathy and understanding, making them feel valued and respected.
Follow-Up: After resolving an issue, following up with the customer and staff to ensure everything is satisfactory and to see if there’s anything else they need.
Education
Bachelor in Science - Health Sciences
Limestone University
Gaffney, SC
05.2024
Associate In Liberal Arts & Science -
Kansas City Kansas Community College
05.2021
Skills
Event Planning and Coordination
Customer Service Excellence
Strong Organizational Skills
Effective Communication
Time Management
Problem Solving
Team Collaboration
Certification
CPR Certification, 08/21-08/23
Campus Involvement
Student Senate President, Kansas City Kansas Community College (KCKCC):
Led the student body and represented their interests.
Organized and oversaw events and initiatives., Advocated for student needs and worked with college administration.
Developed and implemented strategic plans for the student community.
Provided strong leadership and direction to the student body., Gained extensive experience in managing large-scale events.
Successfully advocated for student needs and improved campus life.
Implemented successful initiatives that benefited the student community.
Received recognition for outstanding leadership and contributions.
LAB, University Activity Member, Limestone University:
Demonstrated leadership and teamwork by collaborating with the student senate to plan and execute high-impact campus events.
Successfully organized diverse events such as food trucks, ball dances, puppy yoga, and health science/job fairs, showcasing strong event planning and organization skills.
Focused on fostering a strong sense of community and engagement among peers through innovative and inclusive activities.,
Increased student participation in campus events by 20% through effective marketing and engagement strategies.
Personal Information
Relocation: Willing to relocate anywhere.
Work Permit: Authorized to work in the US for any employer.