Dejhiya Brooks
Parma
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
DMV Title Clerk
Porsche Financial Services
Beachwood
12.2024 - Current
- Process vehicle titles and registrations accurately and efficiently.
- Verify documentation for compliance with state regulations.
- Maintain detailed records of title transactions and customer interactions.
- Communicate with clients to resolve title-related inquiries promptly.
- Verified accuracy of customer information in title documents and databases.
Assistant Manager
Forever 21
Strongsville
09.2022 - 04.2023
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Administrative Assistant
UPS
Medina
03.2021 - 09.2022
- Maintained inventory of office supplies and placed orders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Receptionist
Tamboundless
Medina
06.2019 - 02.2021
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Associate of Arts - Human Resources Management
Baldwin Wallace
BereaSkills
- Notary public
- Document scanning and organization
- Record maintenance
- Problem solving
Timeline
DMV Title Clerk
Porsche Financial Services
12.2024 - Current
Assistant Manager
Forever 21
09.2022 - 04.2023
Administrative Assistant
UPS
03.2021 - 09.2022
Receptionist
Tamboundless
06.2019 - 02.2021
Associate of Arts - Human Resources Management
Baldwin Wallace