Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

DE'JORIA MANNING

New York,USA

Summary

Customer service professional with exceptional multitasking skills and a focus on enhancing customer experiences. Demonstrated ability to manage time effectively and exceed performance targets. Experienced Team Lead dedicated to high-quality product delivery and team development through targeted training. Proficient in project management, personnel training, and production scheduling, setting a standard for work ethic and quality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Stand Lead

Madison Square Garden
New York, USA
10.2024 - 07.2025
  • Welcomed customers and provided prompt assistance to address diverse needs.
  • Supervised daily operations and workflow of stand team for optimal performance.
  • Maintained a clean and organized sales floor through effective store recovery efforts.
  • Explained current sales and promotions to enhance customer loyalty and engagement.

Maintenance Worker

Alliance Building Services
New York, USA
09.2021 - 11.2024
  • Serviced facility bathrooms according to established cleaning and maintenance schedules.
  • Coordinated custodial teams during high-traffic events to ensure cleanliness and safety.
  • Managed maintenance schedules for optimal facility operations.
  • Adhered to safety protocols while operating tools and handling hazardous materials.

Sales Associate

Target
New York, USA
07.2023 - 09.2023
  • Explained current sales, promotions, and other brand initiatives to gain customer loyalty.
  • Assisted with store recovery to maintain a clean and organized sales floor throughout the shift.
  • Trained new associates on store procedures and customer service standards.
  • Ensured cleanliness and safety standards were upheld throughout the store.

Team Member/Lead

Chipotle
New York, USA
11.2022 - 05.2023
  • Trained new cashiers on procedures, customer service, and sales techniques
  • Ensured customer satisfaction, resolved complaints, and addressed questions or comments
  • Delivered 100% hospitality by making customers feel welcome and comfortable

Education

Associates Degree - Computer Science

LaGuardia Community College
Queens, NY
06-2025

Skills

  • Motivated and creative
  • Resourcefulness
  • Attention to detail
  • Multi-tasking ability
  • Independent work
  • Team collaboration
  • Physical strength (75 lbs)
  • Supervisory skills
  • Leadership experience
  • Team management

Certification

  • CPR certified, trained to provide emergency first aid and life support
  • Licensed Security Guard

Accomplishments

  • Dean’s List — Recognized for academic excellence at LaGuardia Community College
  • Most Athletic Award — Awarded for outstanding athletic performance and dedication
  • Scholarship Recipient — Awarded Wendell Scholarship for academic achievement and/or athletic excellence
  • Employee of the Month, MSG — Recognized for outstanding performance, dedication, and excellent customer service

Timeline

Stand Lead

Madison Square Garden
10.2024 - 07.2025

Sales Associate

Target
07.2023 - 09.2023

Team Member/Lead

Chipotle
11.2022 - 05.2023

Maintenance Worker

Alliance Building Services
09.2021 - 11.2024

Associates Degree - Computer Science

LaGuardia Community College

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