Detail-oriented server known for exceptional customer service and problem-solving skills. Proven track record of assisting guests with menu selections and efficiently handling inquiries. Ready to leverage expertise to enhance guest satisfaction.
Overview
10
10
years of professional experience
Work History
Server
Earls Kitchen + Bar
Miami
02.2022 - 08.2025
Provided excellent customer service in a fast-paced dining environment.
Assisted guests with menu selections and dietary restrictions.
Delivered food and beverages promptly to tables and bar.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Resolved guest inquiries and complaints efficiently and professionally.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Ocean Reef Club Key Largo
Key Largo
01.2016 - 07.2021
Participated in team meetings to improve service strategies and operations.
Took orders from customers accurately and in a timely manner.
Provided exceptional service to high volume of daily customers.
Assisted in training new servers.
Explained menu items, describing ingredients and cooking methods upon request.
Education
Bachelor of Arts - Industrial And Organizational Psychology
Florida International University
Miami, FL
04-2023
Skills
Customer service
Menu knowledge
Order management
Food safety
Cash handling
Conflict resolution
Time management
Multitasking ability
Affiliations
Volunteered at a Baptist hospital in the emergency room.
References
References available upon request.
Timeline
Server
Earls Kitchen + Bar
02.2022 - 08.2025
Server
Ocean Reef Club Key Largo
01.2016 - 07.2021
Bachelor of Arts - Industrial And Organizational Psychology