Dynamic Security Officer with a proven track record at Vigilant Protective Services, excelling in incident reporting and conflict de-escalation. Enhanced campus safety through effective surveillance implementation and proactive risk assessment. Recognized for delivering exceptional customer service while fostering a welcoming environment, ensuring a secure atmosphere for all.
Work History
Security Officer
Vigilant Protective Services | 2025 - 2026
Assisted in training new security personnel on protocol compliance and procedures.
Implemented surveillance systems to enhance campus security measures.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
King Drew Highschool | 2025 - 2025
Monitored school premises to ensure safety and security for students and staff.
Conducted regular patrols to identify and mitigate potential security risks.
Responded promptly to incidents, providing assistance and support as needed.
Collaborated with school administration to develop emergency response protocols.
Maintained accurate logs of daily activities, incidents, and observations.
Engaged with students and staff to foster a safe and secure school environment.
Customer Service
Holly Molly | 2024 - 2025
Collaborated with customer service team to achieve seamless customer experience.
Exceeded performance targets by consistently providing exceptional customer service experiences.
Enhanced bidder satisfaction with timely communication and professional customer service.
Supported campus bookstore with inventory management and customer service.
Increased repeat business by providing exceptional customer service experiences.
Cook's Assistant
3 Years 2 Months
Norms Restaurants | 01.2021 - 03.2024
Collaborated with team members to streamline meal service and enhance customer satisfaction.
Enhanced customer satisfaction by ensuring timely delivery of orders through effective communication with the cook and servers.
Followed food safety practices and sanitation guidelines.
Worked effectively with kitchen staff to provide excellent customer service.