Dekela Lloyd
Tampa
Summary
Dynamic delivery driver with a proven track record at Edible Arrangements, excelling in customer service and efficient route planning. Recognized for enhancing operational efficiency and ensuring timely deliveries, while maintaining a positive attitude and attention to detail. Committed to safety and reliability, consistently exceeding customer expectations.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Edible Arrangements
St. Petersburg, FL
03.2022 - 09.2025
- Operated delivery vehicle safely while adhering to traffic regulations and company policies.
- Coordinated timely delivery schedules to ensure customer satisfaction and product freshness.
- Managed accurate order fulfillment by verifying items before departure for delivery.
- Communicated effectively with customers to provide updates on delivery status and address inquiries.
Medical Records Clerk
Florida Spine Institute
Dunedin, FL
06.2020 - 11.2022
- Managed patient records organization and retrieval to ensure accuracy and compliance with regulations.
- Processed medical record requests efficiently, maintaining confidentiality and adherence to HIPAA standards.
- Updated electronic health records system, ensuring timely data entry and information accessibility for healthcare providers.
- Collaborated with medical staff to resolve discrepancies in patient information, enhancing record integrity and reliability.
Delivery Driver
AC Delco
Clearwater, FL
05.2017 - 06.2020
- Maintained delivery logs and records, ensuring compliance with company standards and protocols.
- Assisted in training new drivers on safety procedures and efficient route planning techniques.
- Implemented improvements in delivery processes that enhanced overall operational efficiency.
- Collaborated with team members to optimize routes, reducing fuel consumption and travel time.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
High School Diploma - High School Diploma
St. Petersburg High School
St. Petersburg, FL06.1997
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Safe driving
Time management skills
Loading and unloading
GPS and route planning
GPS navigation
Order picking and processing
Map reading and navigation skills
GPS operation
Delivery scheduling
Shipping and packaging
Route planning
Safe driver training
Client relationship management
Documentation and reporting
Order verification
Inventory management
Materials transport
Auto delivery
Verbal and written communication
Customer interaction
Logistics
Timeline
Delivery Driver
Edible Arrangements
03.2022 - 09.2025
Medical Records Clerk
Florida Spine Institute
06.2020 - 11.2022
Delivery Driver
AC Delco
05.2017 - 06.2020
High School Diploma - High School Diploma
St. Petersburg High School