Delahny Charbonneau
Administrative Assistant/ Test Center Administrator
Clayton,WA
Summary
Systematic, detail driven Administrative Assistant with successful experience in fast-paced office settings. Conscientious team-player with expertise completing various clerical tasks and offering staff support. Productive professional when working with little to no supervision. Extensive background with companion animals, daughter of a veterinarian with large mixed practice.
Overview
19
19
years of professional experience
Work History
Test Center Administrator
Advanced Education Solutions Dba Prometric Testing
Spokane, WA
02.2018 - Current
- Responsible for Customer Service for secure testing experiences for over 450 different professional, academic and corporate entities. Utilize technological background to substantially upgrade phone systems, employee scheduling and processing test candidates by phone, internet and in person with confidentiality. Improved candidate experiences to make center preferred testing location in Northwest WA, Idaho and Montana. Reversed poor performing remote testing location into model for other locations to follow.
Sabbatical to Build House and Barn Facilities
From Wisconsin To Washington
Wisconsin Rapids, WI
03.2015 - 02.2018
- Primary coordinator with builder and contractors during construction of residence and barn, keeping scheduled work flowing and addressing unexpected events, completing within budget and timeline.
Temporary Tax Assistant
Kelly Services
Stevens Point, Wisconsin
02.2015 - 03.2015
- Received and reviewed tax documentation required for accurate individual and corporate returns.
- Reviewed clients tax filing papers thoroughly prior to delivery
Work Management Coordinator
Flint Hills Resources Pine Bend Refinery
Rosemount, MN
01.2014 - 11.2014
- Promoted to coordinator managing terminals' compliance with federal, state and local entities, potentially avoiding penalties of up to $52,000./day . Phone and internet communication of time sensitive regulatory requirements, safety regulations and company directives. Developed unique database tools for custom queries and timely reporting.
Administrative Assistant
Flint Hills Resources
Junction City, WI
08.2003 - 01.2014
- Expanded temporary receptionist position to permanent administrative assistant by demonstrating comprehensive computer skills, internet, communication and wireless integration; in addition to accounting, compliance training
- Systems upgrades and customer support. Managed hazardous shipping, records management and process safety, trained and managed over 100 hazmat drivers.
Education
Bachelor of Arts -
Minnesota State University - Moorhead
Moorhead, MN 05.2001 -
Skills
Multitasking Abilities
Computer-based testing
Attention to Detail
Process optimization
Spreadsheet management
Filing and data archiving
Documentation and reporting
Purchase orders organization
Advanced Microsoft Office skills
Timeline
Test Center Administrator
Advanced Education Solutions Dba Prometric Testing
02.2018 - Current
Sabbatical to Build House and Barn Facilities
From Wisconsin To Washington
03.2015 - 02.2018
Temporary Tax Assistant
Kelly Services
02.2015 - 03.2015
Work Management Coordinator
Flint Hills Resources Pine Bend Refinery
01.2014 - 11.2014
Administrative Assistant
Flint Hills Resources
08.2003 - 01.2014
Bachelor of Arts -
Minnesota State University - Moorhead
05.2001 -
Owned by 4-pawed and 4-hooved babies.
Own, trained, showed and bred Tennessee Walking Horses for 25+ years and have run 2 horse boarding facilities. Currently master food provider for 8 cats.
Owned by 4-pawed and 4-hooved babies.
Own, trained, shown and bred Tennessee Walking Horses for 25+ years and have run 2 horse boarding facilities. Currently master food provider for 8 cats.