Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Delailah Lara

Eagle Pass

Summary

• As a dedicated Receptionist at Maverick Nursing and Rehabilitation Center, I excelled in providing exceptional customer service and managing client records efficiently. I'm known for my ability to maintain a pristine reception area, ensuring a positive first impression for all visitors.

• Familiar with medical procedures, successfully completing 40 venipunctures, standards of care, and compliance requirements. Proficient in data entry and all phlebotomy skills. Great expertise in specimen handling and excellent communication skills significantly enhancing patient care and facility management.

Overview

2
2
years of professional experience

Work History

Phlebotomy Student

Dr. Bernal
06.2024 - 07.2024
  • Participated in quality assurance initiatives to identify areas for improvement, implementing changes as needed to enhance overall patient care.
  • Reduced wait times for patients by managing efficient appointment scheduling and maintaining organized workspaces.
  • Continuously updated knowledge of phlebotomy best practices through ongoing training and professional development opportunities.
  • Optimized inventory management by monitoring supplies usage carefully and placing timely orders as needed to avoid shortages or delays in testing services.

Receptionist

Maverick Nursing and Rehabilitation Center
07.2022 - 04.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Radiology - Radiology Student

The College of Health Care Professions
TX

Phlebotomy

Southwest Texas Junior College
Eagle Pass, TX
05.2024

CC Winn Highschool
265 North Foster Maldonado Boulevard
06.2022

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Specimen labeling procedures
  • Excellent communication
  • Butterfly venipuncture
  • Syringe method
  • Capillary puncture
  • Data entry
  • Greeting and seating clients
  • Phone etiquette
  • Call redirection
  • Call answering and routing
  • CPR certified

Languages

Spanish
English

Timeline

Phlebotomy Student

Dr. Bernal
06.2024 - 07.2024

Receptionist

Maverick Nursing and Rehabilitation Center
07.2022 - 04.2024

Radiology - Radiology Student

The College of Health Care Professions

Phlebotomy

Southwest Texas Junior College

CC Winn Highschool
Delailah Lara