Summary
Overview
Work History
Education
Skills
Timeline
Generic
DELAINA FARMER

DELAINA FARMER

Yreka,CA

Summary

Goal-driven Receptionist with 15 + years in customer service/ janitorial services Self Motivated Focused on setting high expectations and raising service standards Devoted to giving every customer a positive experience Skilled at working under pressure and adapting to new situations Always staying friendly and courtesies Mastering new challenges quickly and efficiently

Overview

15
15

+ Years of customer service

10
10

+ Years in the motel industry

Work History

Front Desk Receptionist

SUPER8MOTEL
Yreka, CA
07.2021 - Current
  • Answered incoming calls, redirected callers as needed booked reservations took detailed messages with names and call back numbers
  • Handled all payment processing including room charges,deposits and refunds provided customers with receipts and proper change if paying cash .
  • Completed basic bookkeeping and document filing. Maintained organized records of all check ins, checkouts, cancelations and No shows
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Commercial Janitorial Cleaner

JONES JANITORIAL AND CARPET CLEANING
Yreka, CA
05.2022 - 11.2023
  • Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
  • Responsible for maintaining proper inventory levels of cleaning supplies throughout building.
  • Stocked janitorial closets with necessary supplies such as toilet paper, soap, towels and other items.
  • Transported trash to disposal areas in a timely manner.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Completed routine maintenance checks, notifying management of needed repairs.

Education

GED -

Discovery High School
Yreka, CA
06-1999

Skills

  • Guest Services
  • Housekeeping and janitorial services
  • Strong Work Ethic
  • hardworking and dependable able to work desk,Housekeeping or laundry easily switches to fill in wherever needed
  • Hospitality services
  • Cash Handling
  • New Hire Training
  • Customer Complaint Resolution

Timeline

Commercial Janitorial Cleaner

JONES JANITORIAL AND CARPET CLEANING
05.2022 - 11.2023

Front Desk Receptionist

SUPER8MOTEL
07.2021 - Current

GED -

Discovery High School
DELAINA FARMER