DeLana Canidate
Palm Coast,FL
Summary
Skilled nursing healthcare professional with a diverse background, experienced in maximizing occupancy, streamlining processes, and maintaining compliance while prioritizing resident needs. Well-versed in industry standards and best practices, with exceptional attention to detail and strong communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive problem-solving, optimizing processes, and supporting team objectives. Proven track record of leading initiatives to improve day-to-day business functions and enhance resident quality of life. Accomplished in collaborating with department heads and internal teams to establish strategies and navigate complex changes in the skilled nursing setting. Known for establishing strong partnerships with hospitals and other community partners.
Overview
15
15
years of professional experience
1
1
Certification
Work History
BUSINESS DEVELOPMENT DIRECTOR
BLUE PALMS OF DAYTONA BEACH
09.2024 - Current
- Oversee admissions process ensuring growth of skilled mix and maintaining daily average census to budget, oversee authorization process, liaison to community partners and hospitals, development and implementation of growth plan using strategic planning, direct IDT/UR process, support NHA with overseeing compliance of ACHA, life safety, and JCHO regulations facility wide, assist with development and implementation of emergency plan, provide support for key leadership including, social services, business office, scheduling, human resources, activities, dietary, environmental, medicaid specialist, and discharge planning, lead IDT/UR process, assist with budgeting and P&L oversight, support risk management process, key leader during surveys
BUSINESS DEVELOPMENT DIRECTOR
BEACH STREET HEALTH AND REHABILIATION CENTER
06.2022 - 09.2024
- Oversee admissions process ensuring growth of skilled mix and maintaining daily average census to budget, oversee authorization process, liaison to community partners and hospitals, development and implementation of growth plan using strategic planning, direct IDT/UR process, support NHA with overseeing compliance of ACHA, life safety, and JCHO regulations facility wide, assist with development and implementation of emergency plan, provide support for key leadership including, social services, business office, scheduling, human resources, activities, dietary, environmental, medicaid specialist, and discharge planning, lead IDT/UR process, assist with budgeting and P&L oversight, support risk management process, key leader during surveys
DIRECTOR OF SOCIAL SERVICES
INDIGO MANOR NURSING AND REHABILITATION CENTER
11.2020 - 06.2022
- Grievance oversight, ensure resident rights are maintained, discharge planning, assist with advance directives, develop community relations, maintain proper documentation including UDA assessments, patient advocate, direct IDT/UR process, support NHA with overseeing compliance of ACHA, life safety, and JCHO regulations facility wide, assist with development and implementation of emergency plan, support admissions & marketing, business office, scheduling, human resources, activities, dietary, environmental, and discharge planning, lead IDT/UR process, assist with budgeting and P&L oversight, support risk management process, key leader during surveys
SOCIAL SERVICES DIRECTOR
TITUSVILLE REHAB & NURSING
12.2019 - 12.2020
- Create plans for safe discharge to the community, grievance oversight, ensure resident rights are maintained, coordinate behavioral health and ancillary services, attend GDR meetings, assist with advance directives, develop community relations, maintain proper documentation including UDA assessments, notes, and required audits, provide support for business office and admissions teams as needed
CARE COORDINATOR
SUNSHINE HEALTH - CENTENE CORP
12.2013 - 10.2019
- Responsible for plan members gaining access to needed services through coordination and integration of medical services, behavioral health, and long-term care services for the purpose of orientation, care plan development, assessment, utilization management, and care coordination in home, ALF, and SNF setting with the goal to ensure that the members needs were met in the least restrictive environment possible to maintain independence and dignity
EMERGENCY SERVICES SCREENER
STEWART-MARCHMAN ACT
11.2009 - 10.2013
- Conduct screenings to include diagnosis and treatment plan recommendations for Baker Acts and Marchman Act clients, as well as those clients seeking voluntary mental health and or substance abuse treatment services, assist with admission process for those needing in patient care and assistance is safe discharge planning for those ready to return to the community, manage the emergency services unit ensuring safety and compliance with state, federal, and CARF regulations
Education
BACHELOR OF ARTS -
WESTERN KENTUCKY UNIVERSITY
Bowling Green, KY12.1998
Skills
- Quality Improvement
- Resident & Family Relations
- Business Development
- Occupancy strategies
- Problem-Solving
- Multitasking
- Adaptability and Flexibility
- Critical Thinking
- Performance Improvement
- Time Management
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Self Motivation
Certification
Licensed Nursing Home Administrator - Florida
Timeline
BUSINESS DEVELOPMENT DIRECTOR
BLUE PALMS OF DAYTONA BEACH
09.2024 - Current
BUSINESS DEVELOPMENT DIRECTOR
BEACH STREET HEALTH AND REHABILIATION CENTER
06.2022 - 09.2024
DIRECTOR OF SOCIAL SERVICES
INDIGO MANOR NURSING AND REHABILITATION CENTER
11.2020 - 06.2022
SOCIAL SERVICES DIRECTOR
TITUSVILLE REHAB & NURSING
12.2019 - 12.2020
CARE COORDINATOR
SUNSHINE HEALTH - CENTENE CORP
12.2013 - 10.2019
EMERGENCY SERVICES SCREENER
STEWART-MARCHMAN ACT
11.2009 - 10.2013
Licensed Nursing Home Administrator - Florida
BACHELOR OF ARTS -
WESTERN KENTUCKY UNIVERSITY
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