Margaret Giardina
Lakeland
Summary
Motivated and results-driven with six years of experience in direct sales, customer service, and personalized solutions. Proven ability to build strong client relationships, identify individual needs, and deliver customized product recommendations. Skilled in marketing, inventory management, and team collaboration, with a passion for empowering clients. Committed to continuous professional growth and staying current with industry trends to drive customer satisfaction and business success.
Overview
6
6
years of professional experience
Work History
Beauty Advisor at Clinique
Macy's, Daytona Beach
03.2019 - 02.2020
- Help customers find products to meet their needs
- Demonstrate how to use products
- Perform makeovers
- During closing shift, take out trash & close down registers
Customer Service Agent
The Results Company
07.2020 - 09.2021
- Acknowledge and resolve customer complaints promptly
- Communicate and coordinate with colleagues as needed
- Resolve service problems by clarifying the customer's complaint, figuring out the cause of the problem, and fixing the customer's problem in a timely manner
Community Manager
Balloon Coach
09.2021 - 05.2023
- Call clients
- Conduct orientation for new members
- Oversee online groups
- Maintain Facebook groups
- Create and mail welcome packets
- Inventory and organize supplies
Beauty Consultant
Mary Kay
08.2019 - Current
- Provide personalized beauty consultations, product recommendations, and follow-up services to enhance customer satisfaction.
- Analyze customers' skin to assess conditions and skin type and suggest products and treatments.
- Identify client needs and recommend products based on preferences and requirements.
- Participate in ongoing personal development and business training to stay current with product knowledge and sales techniques.
Education
Associate's Degree (3 Credits Needed) - Business Administration
Polk State College
Lakeland, FL12-2025
Skills
- Retail sales
- Upselling
- Customer service- 6 years
- Cold calling
- Customer consulting
- Detail-orientated
Timeline
Community Manager
Balloon Coach
09.2021 - 05.2023
Customer Service Agent
The Results Company
07.2020 - 09.2021
Beauty Consultant
Mary Kay
08.2019 - Current
Beauty Advisor at Clinique
Macy's, Daytona Beach
03.2019 - 02.2020
Associate's Degree (3 Credits Needed) - Business Administration
Polk State College
Similar Profiles
Halley AdamsHalley Adams
Catering Sales Manager at Hilton Daytona Beach Oceanfront ResortCatering Sales Manager at Hilton Daytona Beach Oceanfront Resort
Yolanda BuenaflorYolanda Buenaflor
Radiation Therapy Student at Advent Health Daytona Beach Cancer InstituteRadiation Therapy Student at Advent Health Daytona Beach Cancer Institute
Adam AndresAdam Andres
Maintenance Technician at Daytona Beach Health & Rehabilitation CenterMaintenance Technician at Daytona Beach Health & Rehabilitation Center
Kaylen ValentineKaylen Valentine
Manager at Frutta BowlsManager at Frutta Bowls
Samantha GoodeSamantha Goode
Commercial Parts Professional at Advance Auto PartsCommercial Parts Professional at Advance Auto Parts