Delana SWATE
Crosby
Summary
Dynamic Warranty Administrator with proven expertise at Tom Peacock Cadillac in processing claims and enhancing customer satisfaction. Skilled in warranty management and records maintenance, I excel in attention to detail and effective communication, ensuring compliance and accuracy in all transactions. Committed to resolving issues and streamlining processes for optimal results.
Overview
7
7
years of professional experience
Work History
Warranty Administrator
Tom Peacock Cadillac
12.2018 - Current
- Processed warranty claims efficiently, ensuring accuracy in documentation and compliance with company policies.
- Assisted customers with warranty inquiries, providing clear information and guidance on claim procedures.
- Maintained detailed records of warranty transactions using internal management systems to track claim status.
- Coordinated communication between departments to resolve warranty issues effectively and enhance customer satisfaction.
Education
Associate of Science -
San Jacinto College
Pasadena, TX06-2008
Skills
- Claims processing
- Warranty management
- Warranty analysis
- Records maintenance
- Attention to detail
- Prior authorization processing
Timeline
Warranty Administrator
Tom Peacock Cadillac
12.2018 - Current
Associate of Science -
San Jacinto College
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