DeLana Vaughan
Waldo,FL
Summary
Creative Business Owner with exceptional background spent in project and event planning. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner
Platinum Wedding & Event Planning
2022.03 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associate of Science - Computer And Information Sciences
University of Maryland - College Park
College Park, MD06.2001
Skills
- Labor Relations
- Business Management
- Administrative Oversight
- Regulatory Compliance
- Customer Relations
- Team Oversight
- Staff Management
- Contract Management
- Consulting
- Employee Development
- Investor Relations
- Partnership Development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of up to 50pp staff members, and coordinate several different vendors to come together to create the perfect vision of the event my client seeks.
Certification
- Certified Owner, Platinum Wedding & Event Planning - Present endeavor
Timeline
Owner
Platinum Wedding & Event Planning
2022.03 - Current
Associate of Science - Computer And Information Sciences
University of Maryland - College Park
- Certified Owner, Platinum Wedding & Event Planning - Present endeavor
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