Delana Wilborn
Santa Fe,Texas
Summary
I have been in the animal care industry for over 10 years. I care about animal welfare and safety and public education. Im reliable and honest .
Overview
29
29
years of professional experience
Work History
Animal Control Officer
The City of Pearland Police Department
The City Of Pearland
05.2018 - 10.2024
- Enforced local animal control ordinances to ensure community safety and compliance.
- Conducted investigations on animal-related complaints to assess situations and determine appropriate actions.
- Collaborated with local shelters to facilitate the adoption of stray animals and reduce population issues.
- Provided education to the public on responsible pet ownership and wildlife interactions.
- Developed and implemented training programs for new officers in animal handling techniques and safety protocols.
- Managed emergency response efforts for wildlife incidents, prioritizing public safety and effective resolution strategies.
- Analyzed data from animal control activities to improve service delivery and operational efficiency.
- Responded to [Number] daily calls to enforce animal control regulations.
- Demonstrated adaptability in addressing unique challenges related to specific animal species or situations, applying problem-solving skills to reach successful resolutions.
- Provided compassionate assistance during natural disasters or emergencies, effectively coordinating the rescue and sheltering of displaced animals.
- Reduced response times to incidents involving injured wildlife by coordinating rescue efforts with specialized rehabilitation centers.
Small Business Owner
Small Town Services
Santa Fe, TX
01.2005 - 08.2014
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed marketing strategies to increase local visibility and attract new clientele.
- Managed financial records, tracking expenses and revenue for informed decision-making.
- Enhanced inventory management processes, reducing waste and optimizing stock levels.
Animal Control Officer/Kennel Staff Manager
The Galveston County Health District
Texas City,Texas
07.1998 - 09.2004
- Enforced animal control regulations to ensure community safety and welfare.
- Responded to reports of stray or aggressive animals, assessing situations effectively.
- Conducted investigations into animal cruelty cases, gathering evidence for legal proceedings.
- Provided public education on responsible pet ownership and animal welfare practices.
- Collaborated with local law enforcement agencies to address complex animal-related issues.
- Developed and implemented improved procedures for animal rescue operations and shelter management.
- Mentored junior staff on best practices in humane animal handling and care techniques.
- Analyzed trends in animal control incidents to develop proactive community outreach programs.
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Captured domestic and wild animals.
- Investigated and gathered information regarding animal-related complaints.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
- Unloaded and impounded animals received from animal control and public.
- Attended to calls reporting of wild animal bites.
- Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
- Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting home visits.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
Animal Technician
Safari Animal Care Center
League City, Texas
02.1996 - 03.1998
- Administered daily care routines for diverse animal species, ensuring optimal health and well-being.
- Assisted in routine veterinary examinations, contributing to accurate health assessments and treatment plans.
- Monitored animal behavior and environment, identifying signs of stress or illness promptly.
- Maintained cleanliness and sanitation of animal enclosures, promoting a safe habitat for all species.
Education
High School Diploma -
Trinity High School
Trinity, TXSkills
- Humane animal treatment
- Animal welfare laws
- Animal behavior
- Compassion and empathy
- Public safety
- Animal behavior management techniques
- First aid administration
- Animal care
- Public education
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Reliability
- Effective communication
Timeline
Animal Control Officer
The City of Pearland Police Department
05.2018 - 10.2024
Small Business Owner
Small Town Services
01.2005 - 08.2014
Animal Control Officer/Kennel Staff Manager
The Galveston County Health District
07.1998 - 09.2004
Animal Technician
Safari Animal Care Center
02.1996 - 03.1998
High School Diploma -
Trinity High School