Delaney Clement
Kent,OH
Summary
Driven worker excelling in leadership and customer service. Expert in managing time-sensitive tasks and solving complex problems, significantly enhancing customer satisfaction. Skilled in relationship building and maintaining high-quality standards under pressure. Demonstrated ability to lead and improve team performance through effective coaching. Always looking to learn more and take on new responsibilities.
Overview
4
4
years of professional experience
Work History
Associate
J's Pizza Market
08.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing average of 15 orders simultaneously without sacrificing quality or presentation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Trained and mentored junior staff on customer service strategies and techniques.
Associate
Party City
09.2020 - 05.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Geology
Kent State University
Kent, OH05.2026
Skills
- Leadership Qualities
- Customer Service
- Time Management
- Attention to Detail
- Complex Problem-Solving
- Flexible Schedule
- Courteous and Professional
- Relationship Building
Timeline
Associate
J's Pizza Market
08.2022 - Current
Associate
Party City
09.2020 - 05.2022
Bachelor of Science - Geology
Kent State University
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